UME Curriculum Coordinator – DOCS & Traverse

University of Colorado

1d•Hybrid

About The Position

This position is responsible for supporting the day-to-day administrative operations of the medical student curriculum, specifically for the Developing Our Clinical Skills (DOCS) and Traverse curricula. The position will provide on-campus support of daily curriculum sessions, remote support of online learning, and planning support for functions like student scheduling and course material uploads. This position will support the execution of complex curriculum projects and will develop processes that align with University of Colorado (CU) and School of Medicine (SOM) policies, procedures, and accreditation standards. The individual in this role will be relied upon to establish and maintain effective working relationships with a wide array of staff, faculty, and community partners. Relationship building, follow-up, and regular lines of communication are essential. The successful candidate will possess excellent communication and organizational skills as well as the ability to successfully manage multiple self-directed projects, which may, at times, have competing priorities.

Requirements

Bachelor’s degree in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field from an accredited institution and 1 year of professional experience providing high-level administrative support in an academic environment.
A combination of education and related technical/military/paraprofessional experience may be substituted for a bachelor’s degree on a year for year basis.
Applicants must meet minimum qualifications at the time of hire.
Ability to communicate effectively, both in writing and orally.
Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
Outstanding customer service skills.
Proficiency with Microsoft Office software, especially Outlook and Excel.
Knowledge of learning management systems (i.e., Blackboard, Canvas).
Ability to align multiple, competing demands with established priorities, and enjoy the challenges of change.
Displays analytical and critical thinking skills to assist in resolving complex problems.
Effective and timely communications, with expectations of responses within two business days of email receipt.
Exemplary organization skills with an ability to work independently with little supervision and as a member of a team.
Excellent attention to detail with an emphasis on personal accountability.
Strong customer service disposition; able to effectively de-escalate frustrated or upset stakeholders.
Must be a quick learner who is able to grasp new concepts and then successfully implement them into core tasks.
Applicants must be legally authorized to work in the United States without requiring sponsorship. We are unable to provide work visa sponsorship and employment authorization for this position now or in the future.

Nice To Haves

1-2 years of experience working at a higher education institution.
Prior experience working in an academic medical environment.
Prior experience adhering to and communicating about policies and procedures.
Experience with curriculum management and coordination.

Responsibilities

Attends planning sessions for curriculum groups to record actionable meeting minutes, collects resources and stores them in centralized repositories, and conducts follow-up on action items to ensure their timely completion.
Manages central email curriculum inboxes, addressing inquiries and routing requests as required with an emphasis on timely, high-quality service.
Confirms session schedules with DOCS and Traverse faculty. Builds the course schedule in advance of each course block and ensures it is published to student schedules.
In coordination with other curriculum coordinators, assists in uploading and auditing all course materials in Learning Management System (Canvas/Oasis) for DOCS and Traverse programs.
Supports co-coordinator to ensure curriculum materials for each session are available to students in a timely and consistent manner, according to faculty specifications.
Supports co-coordinator in managing assignments and grading, reporting late, missing, and incomplete assignments to faculty and grading committee as required.
Communicates with faculty stakeholders regarding scheduled learning events, student attendance, and grading requirements.
Builds and maintains accurate planning documents in DOCS and Traverse file systems.
Helps coordinate the scheduling of rooms and event spaces for on-campus curriculum events.
Creates, sets up, and communicates online learning details for remote learning sessions.
Confirms session schedules with Traverse faculty and the CAPE team. Builds the course schedule in advance of each Traverse week and ensures it is published to student schedules.
Following best practices outlined by the Anatomy team, assigns students to specific donors for practical’s during Traverse 2, 3, & 4.
Procures supplies needed for anatomy practical assessment kits and oversees the creation of tagging kits according to Anatomy team specifications.
Provides day-of support for assigned curriculum sessions across the Trek curriculum.
Supports co-coordinator in the collection of necessary resources, course printouts, and other supplies to ensure each session is correctly supplied for student learning.
Greets guest faculty and assists them in navigating the campus and finding their assigned rooms.
Learns IT functions of common learning spaces on campus to provide real-time trouble shooting for faculty and students.
Assists in the capturing of student attendance, reporting results to faculty leadership as required.
Attends live Zoom learning sessions and provides administrative support for small group breakouts, recordings, and technical functions (like screen sharing).
Resolves scheduling issues in collaboration with faculty in the event of instructor or facilitator absence.
Develops cooperation and cross-functional teamwork while participating in a group; working toward solutions which generally benefit all involved parties.
Establishes and then documents best practices and standard operating procedures relevant to core work responsibilities.
Supports Office of Medical Education events and curriculum sessions as needed.
Adheres to University procurement processes and policies to support the purchasing of necessary supplies for UME curriculum activities.
Performs other duties as assigned by the Pre- and Post-Clerkship Curriculum Manager.