UM Coordinator

Florida Cancer Specialists•Florida - Remote, FL

2d•Remote

About The Position

The UM Coordinator acts as a liaison between financial counselors and business office staff and provides support and leadership to the Intake Department. The role works with the business office management team to address internal and external customer service issues. It also involves obtaining authorizations for internal services and Medipass patients, verifying Medicaid eligibility for established patients, reviewing schedules for insurance coverage limitations, and recording notes and insurance changes in OncoEMR.

Requirements

At least one year of experience in insurance verification, billing, and collections in a medical office or hospital setting.
Excellent interpersonal and communication skills.
Strong attention to detail.
Self-starter.

Responsibilities

Act as a liaison between financial counselors and business office staff.
Provide support and leadership to the Intake Department.
Work with the business office management team to ensure internal and external customer service issues are addressed.
Obtain authorizations for internal services from patients’ primary care providers and/or managed care companies.
Verify Medicaid eligibility status for established patients.
Obtain authorizations for Medipass patients.
Review daily schedules for potential issues related to unusual insurance coverage limitations or restrictions.
Enter notes and insurance changes into the OncoEMR system.