Ukrainian Interpreter

LanguageLine Solutions

21d • $17 - $23 • Remote

About The Position

LanguageLine Solutions is hiring a remote Ukrainian-English video-phone interpreter based in the United States. The interpreter handles on-demand video and audio sessions, conveying conversations between Ukrainian and English speakers across healthcare, government, insurance, finance, utilities, travel and hospitality, business, law enforcement, courts, and 911 services. Interpretation is verbal; the role does not involve written translation. Sessions may cover simple or complex subjects, including technical topics, and may be emotionally demanding or stressful.

The interpreter is expected to communicate accurately and professionally, observe established interpreting protocols, remain neutral and culturally sensitive, and comply with client instructions. The role includes online training and use of a dedicated personal device and company software. Work is performed from a home office, which must be quiet and secure and have high-speed internet meeting the stated minimum technical specifications.

The position pays $17–$23 per hour, subject to applicable minimum-wage requirements. LanguageLine offers paid professional interpreter training and ongoing development, attendance incentives, benefits, referral opportunities, advancement opportunities, and interpreter support. Applicants must be at least 18, authorized to work in the United States without current or future visa sponsorship, and have a high school diploma or equivalent. A post-offer background check and/or drug screen may be required depending on location.

Requirements

• Fluency in Ukrainian and English, including familiarity with associated cultural dynamics.
• Ability to recognize cultural, regional, and accent differences and identify effective ways to communicate with limited-English-speaking people.
• Excellent listening, retention, and note-taking skills to support accurate interpretation.
• Ability to concentrate, remain detached, neutral, and objective, including during sensitive conversations.
• Ability to adapt to LanguageLine technology enhancements.
• Must be at least 18 years of age.
• Must be legally authorized to work in the United States without current or future visa sponsorship.
• High school diploma or equivalent.
• Ability to use a dedicated personal device for business purposes.
• Access to a desktop or laptop running Windows, macOS, or ChromeOS, or a tablet or smartphone running iPadOS, Android, or iOS. Kaspersky products and Huawei hardware are restricted.
• High-speed internet with download speed of at least 5 Mbps, upload speed of at least 3 Mbps, ping no more than 300 ms, and jitter no more than 30 ms.
• Access to a quiet space free of background noise and distractions.
• Ability to operate a keyboard and mouse and remain stationary in front of a computer and webcam for most of the workday.
• Ability to use a headset for prolonged periods.
• Ability to operate company software and systems, and sufficient manual dexterity to type or write.
• Ability to lift up to 26 pounds.

Nice To Haves

• Education or work experience in a language-related field, such as teaching, language assessment, translation, or interpretation.
• Ability to read and write the requested languages.

Responsibilities

• Respond promptly to on-demand video and audio interpreting sessions and interpret in a friendly, professional manner.
• Participate in online video and audio training sessions.
• Provide verbal interpretation and type data using a dedicated device as required for the role.
• Accurately convey concepts and meanings according to established interpreting protocols, without omissions or additions.
• Speak clearly in Ukrainian and English with proper pronunciation, enunciation, and polite expressions.
• Maintain a professional demeanor throughout interpreting sessions.
• Remain calm during difficult or emergency sessions, including calls involving upset or incoherent speakers.
• Maintain punctuality and availability during scheduled work hours.
• Follow client instructions and protocol, including avoiding interaction with the limited-English-speaking person without client permission.
• Apply relevant protocols and terminology across industries such as medical, insurance, finance, and law.
• Demonstrate cultural sensitivity and work effectively in a diverse environment.
• Meet company service standards during high call volumes and potentially extended calls without breaks.

Benefits

• Paid professional interpreter training and continuous development.
• Incentives for meeting attendance targets.
• Paid sick leave in accordance with applicable law.
• Medical, dental, and vision coverage.
• Employee Assistance Program (EAP).
• Accident, critical illness, life, and AD&D insurance package.
• Inpatient hospital coverage.
• Short-term disability coverage.
• 401(k) retirement plan.
• Employee Referral Program.
• Advancement opportunities within the organization.
• Interpreter support.
• Inclusive and diverse work environment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED