UKG Pro WFM Analyst
About The Position
At Avis Budget Group, we’re driven to be the best vehicle rental company in the world, together. Our 25,000 employees raise the bar every day, bringing different perspectives, taking ownership, and leading with integrity. We’re defining the future of mobility with safe, sustainable solutions that move people, businesses, and communities forward. The UKG Pro Workforce Management (WFM) Analyst/System Administrator is responsible for supporting the configuration, maintenance, and daily operations of the UKG Pro WFM platform (formerly UltiPro/Kronos). This role ensures system accuracy, compliance, and integration with HR, Payroll, and Operations systems. The position requires strong technical skills, knowledge of workforce management processes, and the ability to translate business requirements into effective system solutions.
Requirements
- Bachelor’s degree in Information Systems, HR, Business Administration, or equivalent experience.
- 3–5 years of experience supporting UKG Pro WFM, Kronos Workforce Central, or similar workforce/timekeeping systems.
- Strong understanding of timekeeping, pay rules, accruals, scheduling, and labor compliance.
- Proficiency in SQL, data queries, and advanced Excel.
- Familiarity with APIs, SFTP, and middleware integrations (e.g., Dell Boomi, WorkJam).
- Strong problem-solving and troubleshooting skills.
- Effective communication skills with both technical and non-technical users.
- Strong organizational and time management skills.
Nice To Haves
- Experience in multi-location or union/non-union environments.
- Experience with UKG reporting tools (Cognos, BI).
- Knowledge of compliance requirements such as FLSA and local labor laws.
- UKG certifications or progress toward certification.
Responsibilities
- Configure and maintain UKG Pro WFM modules including Timekeeping, Scheduling, and Absence Management.
- Manage and update pay rules, work rules, accruals, and scheduling patterns.
- Troubleshoot and resolve system issues, data errors, and integration exceptions; escalate when necessary.
- Conduct audits and validations to ensure system accuracy and compliance.
- Participate in system upgrades, testing, and patch validation.
- Maintain user security roles and permissions to support compliance and audit requirements.
- Assist with interfaces and integrations between UKG Pro WFM and other systems such as Payroll, WorkJam, and HRIS.
- Develop and maintain custom reports and queries using SQL, Cognos/BI, and advanced Excel.
- Document system configurations, procedures, and troubleshooting steps.
- Collaborate with HR, Payroll, and Operations to gather requirements and implement solutions.
- Research and apply UKG product enhancements and best practices.
Benefits
- Access to Medical, Dental, Vision, Life and Disability insurance
- Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
- 401(k) Retirement Plan with company matched contributions
- Full training to learn the business and enhance professional skills
- Employee discounts, including discounted prices on the purchase of Avis/Budget cars
- Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
