Senior UKG WFM System Consultant

Align HCM•Toronto, ON

1d•CA$95,000 - CA$115,000•Remote

About The Position

Align HCM is looking for an experienced Senior UKG WFM System Consultant to join our practice. In this senior-level role, you will serve as a credible lead on client engagements, guiding organizations through the end-to-end implementation of UKG Pro Workforce Management (WFM) and migrations from UKG Time and Attendance (UTA) module. You will bring deep product expertise, a trusted advisor presence, and a genuine commitment to coaching and developing those around you, all while consistently delivering high-quality outcomes for clients.

Requirements

Minimum of 7 years of experience implementing Time & Attendance and Workforce Management solutions, with at least 5 years of hands-on UKG Pro WFM (formerly Dimensions) and/or UKG UTA experience.
Demonstrated expertise across the full UKG WFM and UTA configuration scope, including timekeeping, accruals, scheduling, pay rule design, and workforce data management.
Strong understanding of WFM implementation methodology and the ability to independently lead a project from kickoff through go-live with minimal supervision.
Proven ability to serve as a trusted advisor to clients, navigating complex stakeholder dynamics, difficult conversations, and competing priorities with professionalism and composure.
Strong analytical and problem-solving skills, with the ability to coach others through complex configuration and client challenges.
Excellent communication skills, both written and verbal, with demonstrated ability to present confidently to senior client audiences and lead meetings at all levels.
Active UKG Pro WFM certification(s), or commitment to achieving certification within a defined onboarding period.
Solution-oriented approach with a proactive, “make it happen” attitude and the ability to work effectively through ambiguity and competing priorities.
Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, or a related field; or equivalent professional experience.

Responsibilities

Lead clients through end-to-end UKG Pro WFM projects and UTA migrations, spanning requirements gathering, gap analysis, solution design, configuration, testing, rollout, and post-go-live support.
Serve as a credible senior presence on engagements, acting as a trusted advisor who models best practices in client relationship management and professional consulting.
Configure and validate complex WFM and UTA rules, including timekeeping policies, accrual plans, scheduling rules, pay code mappings, and workforce data integrations.
Lead client-facing meetings and working sessions professionally, facilitating productive dialogue and driving decisions through structured problem-solving.
Mentor and coach junior and intermediate consultants, helping them grow their product knowledge, consulting skills, and delivery quality.
Create and maintain requirements documentation, functional design specifications, data mapping documents, test plans, and project plans.
Manage multiple client engagements concurrently, accurately tracking and forecasting hours and proactively managing utilization and KPIs.
Collaborate effectively with internal project teams and client stakeholders at all levels, building strong and lasting partnerships.
Provide best-practice recommendations to clients, drawing on broad WFM and UTA domain expertise to guide configuration decisions and change management strategies.