UI/UX Researcher

Intelerad•Remote, UNITED STATES
•$64,500 - $86,000•Remote

About The Position

As a UI/UX Researcher at Intelerad, you will shape how clinicians and healthcare professionals interact with the company’s medical imaging products. You will independently own research activities for one or more product areas, partnering with product managers, developers, and end users to translate complex clinical needs and business goals into intuitive, high-quality experiences from early discovery through release.

Requirements

  • At least 4 years of experience in UX research.
  • A portfolio demonstrating end-to-end research projects, research methodologies, synthesis, and impact on product decisions.
  • Proficiency with research and collaboration tools, including Figma and UX research platforms such as Dovetail, UserZoom, Optimal Workshop, or similar.
  • Demonstrated expertise in wireframing and prototyping.
  • Experience independently planning and leading qualitative and quantitative user research and synthesizing findings into personas, journey maps, and actionable insights.
  • Strong knowledge of HCI principles and design best practices.
  • Ability to communicate design rationale and research findings effectively to technical and non-technical audiences, including senior stakeholders.
  • Excellent spoken and written English.

Nice To Haves

  • Bachelor’s degree in Human-Computer Interaction, User Experience Design, Interaction Design, Human Factors / Ergonomics, Psychology, or equivalent.
  • Experience prototyping with HTML and CSS or similar front-end tools.
  • Experience in healthcare IT or complex enterprise software, including research with clinical or healthcare users.
  • Familiarity with WCAG accessibility standards and inclusive design practices.
  • Familiarity with survey design and basic statistical analysis.
  • Experience working in Agile development environments.
  • Experience mentoring or informally guiding other researchers.

Responsibilities

  • Plan and lead qualitative and quantitative UX research across the product lifecycle to understand user goals, workflows, and challenges; evaluate concepts and design solutions; and deliver actionable insights for product and design decisions.
  • Set research priorities and methodologies for assigned product areas in partnership with product management.
  • Recruit participants and moderate research sessions with clinicians and other end users.
  • Synthesize research data into personas, journey maps, and actionable insights, and translate findings into design and product recommendations that influence roadmap decisions.
  • Own and evolve the research repository so findings remain discoverable and inform current and future work.
  • Build trust with users through empathy, active listening, and facilitation to understand their goals, workflows, and challenges.
  • Present design and research findings to audiences from engineers to product leadership.
  • Lead design and research critique sessions to support alignment and quality.
  • Mentor less experienced researchers and share methods and best practices across the team.

Benefits

  • A full range of medical, financial, retirement, and PTO benefits may be provided as part of the total compensation package.
  • Bonus and other forms of compensation may be provided as part of the total compensation package.
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