UI / UX Designer

SoftPro • Raleigh, NC

1d • Hybrid

About The Position

SoftPro is seeking a UI/UX Designer to join our UX team building our next generation cloud-based, workflow‑driven software products based in Raleigh, NC or remote (hybrid options available). In this position you will play a key role in shaping intuitive, flexible, delightful, and robust digital experiences for our customers through design and collaboration with cross-functional teams. The ideal person for this role loves to collaborate with others to craft thoughtful, user-centered products and leverage interaction, UI, and visual design to do their best work. They can successfully synthesize broad ideas and needs into simple, functional, beautiful products and features that delight customers and align with overall business strategies. This role balances UX problem solving with strong UI execution, with emphasis on translating complex workflows into clear, usable interfaces.

Requirements

• An excellent portfolio showcasing user experience, visual design, and UI work with a strong design sensibility and excellent user-centric storytelling (web software, SaaS, & mobile app design a plus). Portfolio should demonstrate problem framing, design rationale, and iteration, not just final visuals.
• 3+ years of design experience.
• 2+ years of delivering design solutions as a UI designer, UX designer, or interaction designer.
• Bachelor’s degree in graphic design, industrial design, or equivalent practical experience.
• Experience designing and prototyping in tools such as Figma and the Adobe Suite.
• Excellent visual, UI, and interaction skills, and the ability to think through complete process flows and user journeys.
• Collaborative mindset, able to both give and receive nuanced constructive design critiques in the process of refining projects.
• Experience using design research methods to uncover customer insights.
• Strong written, presentation, advocacy and communication skills.
• Ability to multi-task, meet deadlines, and work in a fast-paced environment.
• Ability to iterate your designs and solutions efficiently and intelligently.
• Understanding of human-centered design and usability principles.
• Must be detail-oriented, highly organized, and results-driven.
• Be passionate about all things design.

Nice To Haves

• Basic understanding of the software development process.
• Proficient with sprint management tools such as DevOps or Jira.
• Proficiency with Agile methodologies and working with cross-functional teams.
• 2+ years of B2B or consumer digital web/app products experience.
• Experience working in a collaborative team and working both under a design lead and working directly with developers for implementation of designs.
• Background in real estate or familiarity with real estate law/processes (or interest in learning a complex regulated domain).
• Experience designing for data-heavy environments.

Responsibilities

• Design end-to-end user experiences for the next generation of SoftPro’s suite of software products.
• Translate complex data and workflows into clear, meaningful, and actionable user interfaces.
• Collaborate closely with Senior UI/UX Designer, product teams, software engineering teams, and stakeholders.
• Conduct user research, usability testing, and iterate design improvements, often rapidly.
• Create wireframes, storyboards, user/process flows, journey maps, site maps and other tools to guide the product development process.
• Create high-fidelity mockups and work with engineers and product in implementing UI designs.
• Maintain and promote SoftPro design guidelines, best practices and standards through shared resource libraries.
• Contribute to and help evolve the design system in partnership with the Senior UI/UX Designer.
• Research customers & the industry to understand the technology and business needs, wants, and pain points for target customer groups.

Benefits

• Medical, dental, vision, disability, and more
• 401(k) with company match
• Employee Stock Purchase Plan
• Generous Paid Time Off : vacation, holidays, and parental leave
• Some positions are eligible for 100% remote work, plus hybrid options for those living near our Raleigh HQ

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree