Technical Writer

Noblis•Washington, DC

23d•Hybrid

About The Position

As a User Interface/User Experience Designer Technical Writer at Noblis, you will be part of our telecommunications tool suite software development team supporting our federal government client. You will be assisting all components of the Suite, including telecommunication ordering, inventory management tracking, funding and budgeting tracking, and contract transition planning with your effective user experience design. You will help the team implement mission-essential software projects in a collaborative, creative, and efficient manner.

Requirements

Minimum of a Bachelor's degree or equivalent experience (Design, Computer Science, Communications, Business)
6+ years of professional experience
1+ years of experience in user experience design
Experience with task leadership and research
Ability to thrive in an ever changing, technology-based consulting environment
Ability to translate technical requirements into business solutions including experience analyzing current state quantitative and qualitative data, summarizing findings, developing conclusions, and making strategic recommendations
Demonstrated leadership experience and ability to adapt, with willingness to readily take ownership of tasks and problems, which often extend beyond initial scope of responsibility
Excellent interpersonal and communication skills (verbal and written)
Initiative to actively seek new knowledge and improve skills
Proficiency in the use of Microsoft Word, PowerPoint, Excel
Strong oral and written communication skills and the ability to present a polished and professional image to clients
Experience leading client briefings and review sessions
Conduct Technical writing reviews with stakeholders
Proficiency with UX tools (e.g., Adobe Experience Design or Balsamiq Mockups)

Nice To Haves

Knowledge of HTML/CSS; JavaScript is a plus
Agile Certifications, PMI Certifications or Lean Six Sigma Black Belt
Experience working in a Telecommunications Environment is a plus
Experience designing executive dashboards is a plus
Human Computer Interaction (HCI) Certification
Proficiency in all Adobe Suite Tools
Advanced experience with technical editing and conducting research
Americans with Disabilities Act (ADA) Standards for Accessible Design Certification

Responsibilities

Create product personas through user research and data
Define efficient UX interaction models and define their success
Utilize graphic design skills to create wireframes and prototypes
Communicate design ideas via prototypes supported by objective analyses to facilitate decision-making
Develop presentations and reports conveying complex information
Conduct User Experience Testing and suggest recommendations to improve existing web and mobile applications and to create new ones
Innovate using UI/UX tools (Adobe XD or similar) as well as lean and agile methodologies and tools (e.g., JIRA, Confluence, HipChat)
Interface directly with our TEMT clients
Provide technical direction and quality reviews to team members in the creation of client deliverables
Work with Senior Leadership to drive account growth
Create and edit technical documentation for requirements, user manuals and design documents