UI Business Analyst

GEOGRAPHIC SOLUTIONS INC•Palm Harbor, FL

6d•Hybrid

About The Position

The UI Business Analyst formulates and defines system scopes and objectives based on user needs and a thorough understanding of business systems and industry requirements. The position focuses especially on business and user needs involving interfaces with third-party or outside systems, documenting requirements, and translating them into project specifications. The analyst works with clients and business leaders, software architects, development teams, project managers, and QA staff to identify project direction, scope, dependencies, and client-specific deliverables. This is a hybrid position requiring work at the corporate office in Palm Harbor, Florida, at least two days per week. The role requires coordination of multiple projects and deadlines, requirements definition, test planning, stakeholder coordination, and communication of project progress. Travel to client sites, national conferences, and assigned marketing presentations is required when appropriate. Unemployment Insurance experience is desired. Candidates with experience in Unemployment Insurance programs and performance responsibilities at the federal and/or state level may be considered even without prior business analyst experience. A bachelor’s degree in business or a related field, or equivalent experience, is preferred.

Requirements

Unemployment Insurance experience is desired; candidates with Unemployment Insurance program experience and federal and/or state performance responsibilities may be considered.
Prior business analyst experience is desired, but is not required for candidates with qualifying Unemployment Insurance experience.
Excellent written and oral communication skills.
Ability to facilitate team and client meetings effectively.
Ability to keep clients and project teams informed of project status, issues, and mitigation strategies.
Ability to resolve or escalate issues in a timely manner and communicate relevant project information to superiors.
Essential knowledge of MS SQL Server (2000/2005/2008) and SQL queries.
Experience testing applications against written design specifications.
Ability to track application-related data through a database.
Proficiency in MS Office, including Word, Excel, Outlook, PowerPoint, and Project.
Knowledge of relational databases and basic SQL query techniques.
Experience interfacing with customers, internal managers, and staff.
Strong interpersonal and relationship-management skills, attention to detail, and oral and written communication skills.
Leadership skills and a demonstrated ability to drive results and affect change.
Knowledge of the software development life cycle and project management methodologies and practices.
Ability to work independently and as part of a team, take ownership of projects, manage simultaneous projects and deadlines, and collaborate with internal groups.
Ability to work with technical software developers and non-technical state and local government clients.
Required travel to client sites, national conferences, and assigned marketing presentations when appropriate.

Nice To Haves

A bachelor’s degree in business or a related field, or equivalent experience, is preferred.
General understanding of application programming, databases, and system design.
Understanding of Internet, Intranet, Extranet, and client/server architectures.
Ability to analyze system requirements relative to base software functionality and configuration.

Responsibilities

Analyze business and user needs, particularly for interfaces with third-party or outside systems, and document and translate them into project specifications.
Coordinate and meet with clients and business leaders, and work with software architects and development teams to identify and document project direction, scope, and dependencies.
Translate business requirements into concise system requirements for software architects and development teams.
Identify and quantify business-process and system improvements through technology.
Facilitate communication between technical and non-technical audiences so technology solutions fulfill business needs.
Identify, document, and diagram business requirements and processes.
Assist with validation and testing of interfaces against design specifications.
Facilitate team and client meetings and communicate project status, issues, and mitigation strategies.
Resolve or escalate issues in a timely manner and communicate relevant project information to superiors.
Review customer change orders, update requirements documents, and recommend implementation approaches for requested modifications.
Track data through databases in relation to applications and test applications against design specifications.
Coordinate client training with training staff, assist as needed, and prepare and deliver training updates via webinars.
Manage multiple projects and deadlines, coordinate resources and stakeholders, set deadlines, assign responsibilities, and monitor and communicate project progress.
Travel to client sites, national conferences, and assigned marketing presentations when appropriate.