UFH Program & Operations Manager, US Hub

Unilever•Trumbull, CT

1d•$103,000 - $154,400•Onsite

About The Position

The UFH Program & Operations Manager will join Unilever Fragrance House’s US Hub and lead delivery of fragrance innovation programmes, coordinating work from fragrance creation through submission readiness. The role partners with Perfumers, Evaluators, R&D teams and Business Group stakeholders to manage complex project portfolios, set priorities, resolve bottlenecks, and ensure fragrance oils, applications and evaluations are delivered on time, in full, and to quality standards. The manager will also help shape the US Hub’s future capabilities by leading laboratory operations, developing team capability, advancing digitalisation and data management, and driving continuous improvement. The position oversees facilities, resource planning and laboratory readiness, and manages 2–3 direct reports, including defining workplans and supporting their professional and personal development.

Requirements

Bachelor’s degree or higher in a science or engineering field.
Previous project management experience and experience leading complex or global projects, with a proven record of delivery in challenging circumstances.
Product formulation and/or fragrance development experience.
Understanding of fragrance pricing and raw-material costs, and ability to calculate and discuss the impact of cost per ton of product (CPT).
Strong cross-functional leadership skills and ability to inspire, manage and develop teams.
Ability to deliver through others in a cross-functional global network without relying on line-management authority or category experience and relationships.
Stakeholder-management experience and experience delivering to senior leadership teams.
Developed data-management skills.
Strong interpersonal and communication skills.
Strong organisational skills, curiosity, excellent problem-solving skills, and ability to work with teams from multiple cultures, business backgrounds and time zones.
Team-working skills, a strong passion for fragrance, and ability to identify and implement improvements to ways of working.

Responsibilities

Lead and coordinate projects and activities for the fragrance creation programme, ensuring deliverables are completed on time and in full.
Use project management tools and practices to support delivery and update global stakeholders across Business Groups and the central UFH team.
Use digital tools and trackers to communicate progress and requirements to the UFH leadership team.
Communicate project timelines and constraints to the CTI team and collaborate to ensure on-time, in-full delivery of samples for consumer testing.
Resolve issues while working across multiple Business Groups and Categories; adopt digital tools and data-management approaches to speed delivery, improve risk-based decisions and deliver consumer insights.
Develop a cross-functional project-team culture and shared deliverables.
Manage 2–3 direct reports, define their workplans, and guide their professional and personal development.
Lead laboratory operations and develop team capability.
Drive digitalisation, data management and continuous-improvement initiatives.
Oversee facilities, resource planning and laboratory readiness.