UAT/Go live manager

Ford Motor • Dearborn, MI

15h • Hybrid

About The Position

The UAT and Go-Live Manager plays a pivotal role in our core modernization program by leading UAT and go-live readiness across technical and business user groups. This individual will be responsible for defining, planning, and executing User Acceptance Testing (UAT) and Go-Live strategies for the Alfa Receivables implementation, ensuring solutions meet business requirements and comply with financial regulations. They partner with Enterprise End-to-End testing and in-sprint testing to support an integrated testing approach and facilitate collaboration across business, product, compliance, testing, and engineering teams. Additionally, this role oversees go-live readiness activities, including environment availability, cross-initiative resource coordination, policy and procedure readiness, and training design, while integrating UAT into the customer journey approach and culminating in a readiness certification process with stakeholder signoff.

Requirements

• Bachelor’s degree in Business, Finance, Information Technology, Computer Science, or a related field.
• 3+ years of UAT or QA experience with a strong focus on UAT.
• 3+ years of experience in auto finance or a closely related financial services environment.
• Experience in a highly regulated industry, with a basic understanding of regulatory requirements and data security protocols.
• Proven experience in Agile/Scrum environments, including user stories, acceptance criteria, and the Definition of Ready/Done.
• Experience supporting large-scale system modernization or transformation programs.
• Experience partnering with Training, Org Change Management, Compliance, and operational SMEs on training design, procedure readiness, and job aids.
• Experience supporting go-live readiness, cutover, and operational launch activities, including dress rehearsals, support model preparation, escalation paths, command center readiness, and hypercare.
• Experience facilitating cross-functional workshops and eliciting business requirements.
• Proficiency with test management tools such as Azure DevOps or JIRA/Xray for test case management, execution tracking, and defect management.
• Strong facilitation, documentation, and executive communication skills, with the ability to present risks, decisions, and readiness status clearly to leadership.

Nice To Haves

• Experience with Alfa Receivables or comparable loan/receivables platforms.
• Experience developing or supporting launch dashboards, RAID logs, milestone trackers, and readiness reporting.
• Exposure to change management activities and end-user adoption initiatives.
• Certifications such as ISTQB, Certified Scrum Master (CSM), or SAFe Agilist.
• Experience with test automation concepts and tools, particularly as they relate to UAT.
• Basic understanding of API testing concepts and tools.
• Experience with data migration testing.

Responsibilities

• Lead UAT strategy, planning, and execution, including scope, entry/exit criteria, and execution oversight
• Serve as the primary liaison across Business, Product, Engineering, Operations, Compliance, Training, and Change Management
• Partner with Product and Engineering to ensure acceptance criteria are testable and UAT‑ready in Agile delivery models
• Manage UAT defects, triage, and risk mitigation in alignment with enterprise testing governance
• Ensure UAT environment and test data readiness, including integrations and regulatory compliance
• Provide clear status reporting, dashboards, and risk visibility to senior leadership
• Define and drive go‑live readiness criteria, governance cadence, and go/no‑go decisioning
• Lead cutover planning, dress rehearsals, runbooks, and launch execution
• Oversee training readiness, documentation control, and launch communications

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager