UAS Support Engineer
About The Position
As Flock expands its fleet of autonomous Unmanned Aerial Systems (UAS) and docking infrastructure, ensuring 24/7 mission-critical field reliability requires high-integrity hardware-software integration. Operating in unpredictable real-world environments without constant on-site oversight means drones and ground stations rely on seamless radio connectivity, pristine battery systems, and immediate diagnostic triage. This role serves as the technical bridge between field operations and core engineering, involving deep dives into telemetry, leading hardware bring-up, and ensuring field data directly drives the next generation of autonomous hardware.
Requirements
- Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, Robotics, or proven hands-on experience in the UAS/Robotics space.
- 3+ years troubleshooting and maintaining Unmanned Aerial Systems, including multi-rotor flight hardware and autopilot firmware.
- Hands-on proficiency with hardware diagnostic tools (Multimeters, Oscilloscopes) and telemetry/monitoring suites (Grafana, Foxglove, or similar).
- Deep familiarity with GPS, LTE, RF communications systems, and signal strength/throughput troubleshooting between UAS hardware and ground infrastructure.
- Strong written and verbal communication skills with a proven track record of converting complex hardware failures into clean engineering documentation.
Nice To Haves
- Working knowledge of radar systems
- Familiarity with Battery Management Systems (BMS) and safe handling of Li-ion chemistries
- FAA Part 107 Remote Pilot Certificate (required upon hire)
Responsibilities
- Perform deep-cause analysis on vehicle performance, multi-rotor airframes, radar systems, and radio communication/signal throughput degradation.
- Interrogate post-flight telemetry using diagnostic tools like Foxglove and Grafana, establishing performance KPIs and real-time visibility dashboards for vehicle heartbeats.
- Lead hands-on bring-up, QA testing, and field validation of new docking hardware and drone airframes using industrial automation principles to ensure round-the-clock reliability.
- Translate edge-case hardware failures and raw field data into clear, actionable bug reports and design feedback for the core Engineering team.
- Develop, maintain, and continuously refine preventative inspection schedules, technical SOPs, and troubleshooting guides to scale global fleet capabilities.
Benefits
- Flock Stock Options
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
