UAM Everfox Tool Engineer

M9 Solutions • Springfield, VA

25d • Onsite

About The Position

M9 Solutions is seeking a UAM Everfox Tool Engineer to work on-site in support of a government contract for a client located in Springfield, Virginia. The role supports the User Activity Monitor (UAM) software solution and its maintenance, configuration, deployment, documentation, and stakeholder training. An active Top Secret clearance is required, and the candidate must be able to obtain SCI eligibility.

Requirements

• Active Top Secret security clearance.
• Bachelor's degree and 12 or more years of prior relevant experience, or a master's degree and 10 or more years of prior relevant experience.
• Prior leadership responsibilities.
• Excellent written and oral communication skills.
• Experience developing and maintaining technical documents, analyses, and reports.
• Experience preparing and presenting briefings to senior customer management and customer stakeholders.
• Experience with Everfox or similar User Activity Monitoring products and platforms.
• Ability to obtain SCI eligibility.

Nice To Haves

• Master's degree from an accredited college or university in IT Management, Engineering, or a related field.
• 10 or more years of proven experience in IT service delivery management.
• Experience with User Activity Monitoring products and platforms.
• Experience with Everfox or similar High Speed Guard platforms.

Responsibilities

• Support the User Activity Monitor software solution by executing updates, changes, deployments, and other sustainment activities.
• Support UAM maintenance to ensure proper functionality and deployment throughout the enterprise.
• Ensure all coverage gaps are resolved.
• Help ITP analysts with requests for new configurations, feeds, and other UAM-specific updates.
• Maintain documentation that effectively captures the configuration baseline.
• Support customer-directed training for stakeholders on UAM tool usage and ensure a certification program is in place for personnel development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior