TV FM RN, Lead

La Clinica de La Raza•Oakland, CA

19h

About The Position

La Clínica de La Raza is a community-based health center providing culturally appropriate, high-quality, accessible care to diverse communities in the San Francisco Bay Area. The Lead Registered Nurse provides outpatient primary care to an ethnically diverse and medically complex patient population. In coordination with the site supervisor or manager, this position oversees the day-to-day activities and workflow of the department’s registered nurses, serving as a role model and resource in developing and maintaining a team approach to patient care and clinic flow. The role includes professional nursing assessment, urgent-care triage, patient education and case management, support for medical procedures, and coordination of nursing activities. The Lead RN helps maintain efficient, high-quality services and works collaboratively with an interdisciplinary care team. The position requires flexibility to meet patients’ needs and participate in evening and Saturday triage clinics. La Clínica offers educational leave with a stipend and flexible work schedules. Its clinics are an approved National Health Service Corps site for tax-free loan repayment.

Requirements

Graduation from an accredited school of nursing.
Valid California RN license.
Two to three years of clinical experience in adult medicine, pediatrics, obstetrics, and gynecology, including triage.
Two or more years of case management and triage experience in a primary care clinic setting.
Current Basic Life Support (BLS) certificate; a 30-day grace period from the date of hire is provided to obtain it.
English/Spanish fluency.
Knowledge and experience with electronic health record programs such as NextGen or Epic.
Familiarity with electronic panel management.
Knowledge of evidence-based care and strong time-management skills.
Cultural competence working in diverse, low-income communities.
Ability to deal courteously and effectively with complex patient profiles and maintain good working relationships with staff.
Ability to work courteously and effectively as a team member, work independently, and support clinic quality and efficiency standards.
Ability and willingness to work under pressure and as part of an interdisciplinary team.
Flexibility and ability to accept changes gracefully.
Ability to work across cultures and demonstrate support for diversity, equity, and inclusion.

Nice To Haves

Bachelor of Science in Nursing (BSN); preferred but not required.

Responsibilities

Provide professional nursing assessment and initial nursing care to clients who call in or are seen for urgent care services.
Triage patients by determining the urgency of presenting complaints and assigning a triage category.
Offer medical advice by phone and in the clinic.
Facilitate and support medical providers with procedures.
Perform medication reviews, blood pressure and blood sugar checks, wound care, and referrals for durable medical equipment.
Interview patients and/or family members to obtain required history and conduct accurate assessments.
Explain medical information and provide case management.
Evaluate workflows and activities to support efficient, high-quality care.
Participate flexibly in meeting patient needs, including evening and Saturday triage clinics.
Train and coach current and new registered nurses in the department.
Coordinate registered nurse activities, including assignments across clinic areas to ensure coverage.
Suggest improvements to clinic flow, patient scheduling, and service delivery.
Collaborate professionally with interdisciplinary team members, including providers, health educators, medical assistants, and case managers.
Maintain accurate, clear, and legible patient records.