Tutoring Services Coordinator

Texas A&M University System•San Antonio, TX

2d•Onsite

About The Position

Tutoring Services Coordinator strives to support the academic progress of Texas A&M University-San Antonio students by coordinating and managing a Tutoring Center for currently enrolled students. The Tutoring Services Coordinator will report to the Assistant Director of the Academic Learning Center.

Requirements

Bachelor's degree or higher in related field.
One (1) year of related experience.
Knowledge of word processing, spreadsheet, and database applications.
Knowledge of appointment scheduling systems.
Ability to work with sensitive information and maintain confidentiality.
Ability to multitask and work cooperatively with others.
Verbal and written communication skills.
Provide excellent customer service.

Nice To Haves

Two (2) years of related experience in tutoring or program administration.

Responsibilities

Coordinates academic tutoring services and supplemental instruction for a wide variety of individuals and groups.
Manages recruitment, screening, and hiring of student and professional staff for specified subject areas.
Supervises, evaluates, and monitors day-to-day activities of the Tutoring Center.
Assists the Assistant Director of the Academic Learning Center by creating, establishing and maintaining tracking and reporting systems to monitor tutoring and supplemental instruction (SI) sessions.
Coordinates logistics for tutoring, supplemental instruction and on-campus programming.
Provides data and progress/status reporting as necessary for tutoring and SI sessions to the Assistant Director of the Academic Learning Center.
Assists the Assistant Director in creating reports to reflect student session numbers; assists in the creation and maintenance of internal controls to protect student confidentiality and program reporting.
Guides, directs, answers questions, and resolves problems of students seeking assistance from the Tutoring Center.
Coordinates training for tutors and supplemental instruction leaders with the support of the Academic Services Coordinator.
Other duties may be assigned.