Turndown Attendant Housekeeping

The Broadmoor • Colorado Springs, CO

6d • Onsite

About The Position

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. As a member of our housekeeping team, this position will provide evening service in assigned guest room sections. Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards.

Requirements

• High school diploma or general education degree (GED)and hospitality experience desired.
• Enthusiastic, friendly, and energetic team member who works well with others.
• Strong interpersonal communication skills.
• Occasional heavy lifting (up to 50 lbs. with assistance)
• While performing the duties of this position, the employee is regularly exposed to fumes or airborne particles and toxic or caustic chemicals.

Nice To Haves

• Hospitality experience

Responsibilities

• Interacts with guests by meeting the 16 Service Standards set by the hotel.
• Removes decorative pillows and place them on closet shelf/luggage rack/bench.
• Turns down beds.
• Places throw blanket on overstuffed chair.
• Places chocolates on the nightstand.
• Switches on nightstand lamps and turns radio on easy listening music.
• Closes windows, drapes, blinds and shades.
• Empties trashcans, clean ashtrays, remove empty bottles and dirty dishes.
• Picks up and organizes guest shoes, clothing, magazines, and belongings.
• Removes soiled bathroom linen and replaces it with clean.
• Replenishes bathroom supplies as necessary.
• Replaces glasses.
• Cleans sink, bathtub, toilet and floor.
• Reports maintenance problems to housekeeping office.
• Delivers ice with service.
• Change bed linens as necessary.
• Stocks work cart at the end of the shift.
• Uses telephone to identify completion of service.
• Deliveries guest request items if needed or requested.
• Willingness to work in a fast-paced, team-oriented environment.
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines.
• Other duties as assigned or necessary.

Benefits

• Health & Dental
• 401k
• local discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED