Housekeeping - Turndown Attendant

Omni Hotels & Spas•Dallas, TX

2d•Onsite

About The Position

Omni Hotels & Resorts is seeking a Housekeeping Turndown Attendant for the Omni Dallas Hotel. The role involves providing turndown services for guest rooms and performing additional duties as assigned in accordance with Omni standards.

Requirements

Excellent customer service and verbal communication skills.
Maintain a professional business appearance, attitude, and performance.
Prior housekeeping experience of 1-2 years required or other relevant environmental services experience.
Stand or walk for an extended period or for an entire work shift.
Requires frequent bending, reaching overhead, and squatting.
Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends, and holidays.
Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
Must possess the ability to handle stressful and busy hotel operations.
Ability to maintain a positive and professional demeanor and composure at all times.
Must have the ability to report to work on time and when scheduled.
Must have the ability to stand and/or walk for extended periods of time.
Must meet standards of appearance and maintain a high level of personal hygiene at all times.
Ability to communicate both verbally and in writing in English with guests, management, and co-workers.

Responsibilities

Respond to all guest requests appropriately.
Greet guests warmly with a smile, calling them by name whenever possible.
Provide turndown services for an assigned number of guest rooms.
Perform all the functions of a Room Attendant and Housekeeping Houseperson as needed.
Warmly greet all of our guests.
Provide full servicing of guest rooms upon request.
Offer assistance and information to our guests.
Remove room service trays from guest rooms.
Restock caddies and refill chemical bottles for Guest Room Attendants.
Encourage and build mutual trust, respect, and cooperation among co-workers.
Treat co-workers fairly and equitably.
Maintain a professional, neat, and organized appearance according to Omni Boston Seaport standards.
Respond swiftly and effectively in any emergency or safety situations.
Ensure a safe working and guest environment to reduce the risk of injury or accident.
Attend all required department trainings and meetings.
Perform any other duties required by management.