About The Position

Mercier Consultancy Group is seeking a Turkish Speaking Digital Trust and Safety Analyst for a role in Sofia, Bulgaria. This position supports a major social media platform, focusing on maintaining a safe and positive online environment for the Turkish-speaking community. It's an opportunity for professionals to contribute to digital ethics and policy enforcement.

Requirements

  • Native or fluent Turkish (spoken and written).
  • Professional proficiency in English to communicate within our international team.
  • Valid EU passport or a valid work permit for Bulgaria.
  • Strong analytical mindset with a passion for social media safety and digital ethics.
  • Ability to relocate to Sofia for this on-site opportunity.

Responsibilities

  • Monitor and review user-generated content on social media platforms to ensure compliance with community standards.
  • Analyze reported content to identify potential policy violations, including hate speech, harassment, and misinformation.
  • Utilize internal tools to enforce safety policies, maintaining the integrity of the platform for the Turkish-speaking community.
  • Collaborate with cross-functional teams to refine safety protocols and improve the efficiency of content moderation workflows.
  • Stay updated on emerging trends in social media safety and regional policy nuances.
  • Participate in regular team meetings to discuss platform safety metrics and quality standards.
  • Provide insightful feedback to improve the overall user experience and safety landscape.

Benefits

  • Competitive Monthly Salary.
  • Fully Paid Training.
  • Comprehensive Health Insurance.
  • Fully Paid Relocation Package (flight, transfer, hotel) included to ensure a seamless move to Sofia.
  • Attractive Monthly Performance Bonus.
  • Career development and advancement opportunities within a global social media industry setting.
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