About The Position

Mercier Consultancy Group is representing a global social media powerhouse in their search for a Danish Speaking Digital Trust and Safety Analyst to join their team in Sofia, Bulgaria. This role offers an opportunity to shape the digital landscape of social media and build a career in an international hub. The position involves monitoring and moderating social media content, analyzing reported user content in Danish to identify policy violations, and maintaining digital safety by evaluating complex user scenarios with cultural nuance. The analyst will collaborate with global teams to improve safety workflows and detection systems, provide feedback on trending content, and ensure a secure environment for the Danish-speaking community while maintaining strict confidentiality and adhering to privacy regulations.

Requirements

  • Native or fluent Danish (spoken and written) is mandatory for this role.
  • Valid EU passport (mandatory).
  • Strong analytical mindset and the ability to make impartial decisions based on established guidelines.
  • Passionate about social media trends and the impact of digital safety on global platforms.
  • Willingness to relocate to Sofia, Bulgaria for this rewarding opportunity among the best Danish-speaking jobs.

Nice To Haves

  • Previous experience in social media, content moderation, or customer trust and safety is highly preferred.

Responsibilities

  • Monitor and moderate social media content to ensure compliance with community guidelines and platform policies.
  • Analyze reported user content in Danish to identify and mitigate risks related to policy violations.
  • Maintain a high standard of digital safety by evaluating complex user scenarios with cultural nuance.
  • Collaborate with cross-functional global teams to improve automated safety workflows and detection systems.
  • Provide constructive feedback on trending content issues to refine the platform's user experience.
  • Navigate fast-paced social media environments to ensure a secure, respectful, and safe user environment for the Danish-speaking community.
  • Maintain strict confidentiality and adherence to privacy regulations while handling sensitive data.

Benefits

  • Competitive Monthly Salary
  • Fully Paid Training
  • Comprehensive Health Insurance package
  • Fully Paid Relocation Package (flight, transfer, hotel)
  • Monthly Performance Bonus
  • Career development and networking opportunities
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