About The Position

Mercier Consultancy Group is seeking candidates for an Albanian Speaking Digital Trust and Safety Specialist position in Bulgaria. This role supports a major social media platform, focusing on ensuring user safety within the Albanian-speaking demographic. It offers an opportunity to contribute to platform integrity and build a career in Bulgaria's job market.

Requirements

  • Native or fluent Albanian (spoken and written) is mandatory for this role.
  • Proficiency in English to effectively engage with international teams and internal documentation.
  • Valid EU passport (mandatory for employment in Bulgaria).
  • A strong interest in social media industry dynamics and digital content safety.
  • Ability to work on-site in Sofia, Bulgaria, for a fully supported, immersive professional experience.
  • Analytical mindset with the ability to remain resilient when reviewing digital content.

Responsibilities

  • Analyze and moderate sensitive content within a fast-paced social media environment to maintain platform integrity.
  • Apply safety policies accurately to ensure a secure user experience across the Albanian-speaking demographic.
  • Evaluate reports of potential violations, ensuring quick and precise decision-making in high-volume queues.
  • Collaborate with cross-functional global teams to refine safety protocols and social media community standards.
  • Stay updated on evolving digital threats and platform policies to provide the highest level of Trust and Safety protection.
  • Draft detailed reports regarding content trends to assist in the improvement of automated moderation tools.
  • Maintain a high standard of accuracy and productivity in a rewarding role perfectly suited for those seeking Albanian-speaking jobs.

Benefits

  • Competitive Monthly Salary
  • Fully Paid Training
  • Comprehensive Health Insurance package
  • Fully Paid Relocation Package (flight, transfer, hotel)
  • Monthly Performance Bonus
  • Access to premium networking events and career coaching from Mercier Consultancy Group
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