Tune Shop Technician

Tamarack Resort•Donnelly, ID

2d•Onsite

About The Position

Repair and maintain the rental fleet and guest equipment, adjust rental equipment to manufacturer specifications, and respond to guest and customer requests efficiently and courteously. The role requires strong knowledge of equipment and tuning practices and includes maintaining a clean, organized, and safe work area; inspecting equipment and reporting deficiencies; and completing repair reports promptly. Additional work includes weekly rental-fleet tuning, assisting with Demo Days, and maintaining the tune shop facility, machinery, and tools. Other duties may be assigned. The position involves frequent interaction with the public and requires problem-solving, multitasking, strong communication and people skills, attention to detail, and computer skills. Prior ski resort, seasonal business, or hospitality experience is preferred; the employer is willing to train the right individual. The work involves frequent walking, standing, talking, bending, climbing, kneeling, squatting, twisting, pushing and pulling, and regularly lifting or moving objects weighing up to 75 pounds. The employee may be exposed to loud noise, hazardous materials, and mechanical or electrical hazards. Nights, weekends, and holidays are required. Tamarack describes its work setting as a mountain resort environment and promotes equality, diversity, and inclusion in hiring, training, and career advancement. Employee perks and benefits include season passes for employees and their families, resort discounts, free childcare, and employee housing in new housing units.

Requirements

At least 1 year of ski, snowboard, or bike tune shop experience, or equivalent experience.
Strong knowledge of tuning practices.
Enjoy working and interacting with the public.
Proven problem-solving skills and ability to multitask.
Strong people skills and written and verbal communication skills.
Must be over 18 years of age.
Detail-oriented with exceptional computer skills.
Must be able to work nights, weekends, and holidays.
Ability to read and interpret business and technical materials and regulations, write reports and business correspondence, and present information and respond to questions.
Ability to solve practical problems and interpret written, oral, diagrammed, or scheduled instructions.
Ability to meet the physical demands, including regularly lifting or moving objects up to 75 pounds.

Nice To Haves

Prior work experience with a ski resort, seasonal business, or hospitality industry is highly preferred.
High school diploma preferred.

Responsibilities

Repair and maintain rental-fleet and guest equipment to high standards.
Inspect equipment, ensure its integrity, and report deficiencies.
Adjust rental equipment to manufacturer specifications.
Respond to guest and customer requests efficiently and with a positive attitude.
Keep the work area clean and organized and handle equipment respectfully in a safe working environment.
Complete reports on repaired equipment promptly.
Tune the rental fleet weekly.
Assist with Demo Days.
Maintain the tune shop facility, machinery, and tools.
Complete other tasks as assigned.