Tune Shop Supervisor

Tamarack Resort•Donnelly, ID

2d•Onsite

About The Position

The Tune Shop Supervisor will report directly to the Rental/Tune Manager. They are responsible for overseeing the rental equipment and tune shop departments. Primary responsibilities include maintaining the highest standards for tuned skis/snowboards/bikes by manufacturer's specification, overseeing and managing tune shop employees and equipment, and maintaining and promoting a safe clean work environment.

Requirements

1-3+ years of ski/snowboard/bike tune shop or equivalent experience.
Must enjoy working and interacting with the public.
Ability to multitask
Strong people skills and communication skills, both written and verbal.
Must be over 18 years of age
Detail Oriented
Must be able to work, weekends, holidays, and occasional long shifts.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, and business correspondence.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Nice To Haves

Prior work experience with a ski resort, seasonal business and/or the hospitality industry is highly preferred.
Willing to train the right individual

Responsibilities

Support and oversee the tune shop staff as well as tune shop machinery.
Supervises and coordinates activities of the Tune shop employees, including but not limited to assigning duties, overseeing job performance, scheduling work breaks, etc.
Assist in the training of tune technicians on proper tuning techniques and use of tuning machinery. As well as organizing and overseeing training for rental technicians who work in the shop.
Train and coach employees in department policies and procedures and job duties.
Provide excellent customer service to all homeowners, guests, and fellow employees
Handle guest and customer requests with efficiency and a good attitude.
Complete all reports on repaired equipment in a timely manner.
Complete all equipment orders on or before the due date.
Complete inventories and request needed tools.
Creating a well-equipped shop to handle requests.