Tune Shop Service Technician

Vail Resorts•Truckee, CA
•$22 - $29•Onsite

About The Position

The Tune Shop at Northstar California Resort is seeking motivated, dependable, and enthusiastic individuals to join our team as Tune Shop Service Technicians. This is an entry-level position, and no prior ski or snowboard tuning experience is required. We provide comprehensive training for candidates who are eager to learn, enjoy hands-on work, and are passionate about delivering outstanding guest service. As a Tune Shop Service Technician, you will help maintain and repair skis and snowboards, assist guests with equipment service needs, and contribute to a safe, organized, and efficient shop environment. The ideal candidate enjoys working with their hands, takes pride in quality workmanship, and wants to help guests maximize their performance on the mountain.

Requirements

  • Mechanical aptitude and an interest in learning ski and snowboard tuning and repair.
  • Strong customer service and communication skills.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Ability to stand, bend, lift, and move throughout an active work environment for extended periods.
  • Ability to read, write, and communicate effectively in English.
  • Strong attention to detail and commitment to quality workmanship.
  • At least 18 years of age.

Responsibilities

  • Provide exceptional guest service while advising guests on equipment condition and service options.
  • Perform ski and snowboard tuning, maintenance, and repair services (training provided).
  • Maintain a clean, organized, and safe work environment.
  • Work collaboratively with teammates to support shop operations and guest satisfaction.
  • Assist with retail sales, rental operations, cashiering, or other resort departments as needed.
  • Perform other duties as assigned.

Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
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