Tuition and Student Account Specialist

Universities of Wisconsin • Kenosha, WI

1d • $56,000 - $58,000 • Hybrid

About The Position

The Tuition & Student Accounts Specialist supports the University’s student accounts operation by managing tuition and fee setup, coordinating collections activities, and reconciling student account transactions. Reporting to the Bursar, this position independently resolves complex billing, receivables, and reconciliation issues; applies institutional policy; and serves as a subject‑matter resource for tuition and student accounts processes. The role works collaboratively with campus partners to ensure accurate billing, effective collections, and strong financial controls.

Requirements

• Bachelor’s degree in finance, accounting, business administration, information systems, or a related field, or an equivalent combination of education and experience
• Experience working with complex financial or student account transactions in a higher‑education or regulated environment
• Demonstrated ability to analyze data, perform reconciliations, and resolve non‑routine issues independently

Nice To Haves

• Experience with tuition and fee setup, student billing, collections, or reconciliations
• Experience using PeopleSoft Campus Solutions (Oracle) and/or Workday Financial Management
• Experience working in a Bursar’s Office or student accounts operation

Responsibilities

• Provide high‑level customer service for complex tuition, billing, and collections inquiries
• Interpret and apply tuition and student accounts policies and procedures
• Support the setup, maintenance, and validation of complex tuition and fee assessment structures, including residency, academic load, and program‑based charges
• Monitor student account balances and perform collections activities in accordance with University policies
• Identify and recommend process improvements to enhance accuracy, efficiency, and internal controls
• Coordinate corrections and reallocations of student account transactions with Finance and Accounting
• Independently reconcile tuition, fee, payment, and receivable activity and investigate discrepancies

Benefits

• The Universities of Wisconsin provides a 23:1 return on state investment.
• The Universities of Wisconsin also contribute to the richness of Wisconsin’s culture and economy with groundbreaking research, new companies and patents, and boundless creative intellectual energy.
• The Universities of Wisconsin and its employees are purpose-driven, people-focused, and committed to stewardship.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level