TSS PROGRAM MANAGER

State of Arkansas • Little Rock, AR

16d • $103,991 - $153,907

About The Position

The TSS Program Manager is a senior-level leadership position responsible for the strategic planning, direction, and oversight of high-impact programs that support the mission of the Department of Transformation and Shared Services (TSS). This classification provides direct supervision to TSS Program Supervisors/Experts and guides multi-agency initiatives, policy execution, and statewide transformation efforts.

Requirements

• Demonstrated experience managing complex public programs, strategic initiatives, or multi-disciplinary teams within government or large organizations.
• Ability to set long-term goals, allocate resources, and oversee project execution across divisions or agencies.
• Strong knowledge of state program operations, legislative processes, procurement protocols, and compliance requirements.
• Experience developing or implementing statewide policies, transformation initiatives, or shared services frameworks.
• A bachelor’s degree in public administration, business, political science, project management, communication, or a related field, plus five (5) years of experience in public sector program coordination, policy development, or administrative leadership.

Nice To Haves

• AREC Real Estate License
• Commercial Real Estate knowledge/experience
• CRE Lease negotiation experience
• CRE Property/Facility Management experience
• Working knowledge with rent rolls and operating spreadsheets
• Budgeting

Responsibilities

• Lead the design, implementation, and evaluation of complex, multi-agency programs with statewide impact.
• Supervise and mentor TSS Program Supervisors/Experts and Coordinators, providing strategic direction, performance feedback, and professional development.
• Coordinate with agency leadership, program stakeholders, legislators, and other governmental entities to align program goals with state transformation strategies.
• Oversee program budgets, timelines, milestones, and compliance, ensuring delivery of measurable outcomes within established parameters.
• Provide technical guidance and policy direction to ensure programs adhere to applicable laws, regulations, and administrative policies.
• Direct the development of standard operating procedures, performance metrics, and reporting tools to assess program efficiency and effectiveness.
• Prepare and present briefing materials, formal reports, recommendations, and budget justifications to department executives or oversight bodies.
• Manage risk mitigation strategies, issue resolution processes, and cross-agency dependencies affecting program success.
• Represent TSS at statewide planning meetings, advisory groups, legislative hearings, and executive-level discussions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior