Trustee Case Manager

Good Shepherd Centres•Toronto, ON

9d•CA$28 - CA$32•Onsite

About The Position

The Trustee Case Manager will support individuals to manage their finances, develop financial literacy skills and financial independence through the provision of individual and group services. You will work closely with individuals to develop a realistic budget, support them in paying their bills, to achieve and maintain stable housing and to develop a savings plan. The Trustee Case Manager will serve clients in Toronto that are tenants of our Supportive Housing Programs as well as external referrals. As a Trustee Case Manager, you will provide multifaceted support to individuals, encompassing supportive counseling, sharing vital information, and guiding skill development. This assistance extends to helping individuals navigate various community resources and government services, ensuring they have access to necessary support. You are instrumental in coordinating these services, tailoring their approach to each person's unique needs and requests. Furthermore, you will collaborate closely with individuals to craft and execute a personalized financial plan, playing a proactive role in the planning, development, and implementation of services that address specific goals and needs identified by individuals. You will work closely with the other members of the Good Shepherd Non-Profit Homes Toronto team to provide wrap around support to shared clients. You will act as a crucial link between individuals, community agencies, and other professionals, initiating or contributing to service planning discussions and advocating for individuals based on their expressed preferences and requirements, ensuring their voices are heard and their needs are met effectively. You will observe all health and safety rules and work in compliance with the provisions of the occupational Health and Safety Act and its regulations

Requirements

College diploma or related to Office Administration, Social Services or combination of education and experience
3 years minimum experience in a similar position, preferably in the non-for-profit sector
Demonstrated accounting/budgeting skills
Proficient computer skills including MS Outlook, Word, Excel, EMHware and Great Plains for accurate data entry, transactions and record keeping of all finances entrusted to Good Shepherd by each client of the Trusteeship Program.
Strong advocacy skills to be able to advocate on behalf of the clients with other Social Services Agencies or make the necessary referral to other community resources.
Demonstrated understanding of OW, ODSP and other income support programs
Demonstrated understanding of issues that impact individuals including mental illness, poverty, violence and abuse, substance use and homelessness
Excellent verbal and written communication, computer, financial, interpersonal and organizational skills
Ability to communicate effectively and establish relationships with community partners, clients and team members
CPR/First Aid certification or willingness to be certified is required
Evidence of self-motivation, enthusiasm, and flexibility

Nice To Haves

Fluency in a 2nd language is an asset

Responsibilities

Support individuals to manage their finances, develop financial literacy skills and financial independence through the provision of individual and group services.
Work closely with individuals to develop a realistic budget, support them in paying their bills, to achieve and maintain stable housing and to develop a savings plan.
Serve clients in Toronto that are tenants of our Supportive Housing Programs as well as external referrals.
Provide multifaceted support to individuals, encompassing supportive counseling, sharing vital information, and guiding skill development.
Help individuals navigate various community resources and government services, ensuring they have access to necessary support.
Coordinate services, tailoring their approach to each person's unique needs and requests.
Collaborate closely with individuals to craft and execute a personalized financial plan.
Play a proactive role in the planning, development, and implementation of services that address specific goals and needs identified by individuals.
Work closely with the other members of the Good Shepherd Non-Profit Homes Toronto team to provide wrap around support to shared clients.
Act as a crucial link between individuals, community agencies, and other professionals, initiating or contributing to service planning discussions.
Advocate for individuals based on their expressed preferences and requirements, ensuring their voices are heard and their needs are met effectively.
Observe all health and safety rules and work in compliance with the provisions of the occupational Health and Safety Act and its regulations.