Trust & Safety Engineer

E2B•San Francisco, CA
•$230,000 - $290,000•Hybrid

About The Position

E2B is hiring its first engineer responsible for Trust & Safety to develop and own systems that protect its platform and customers from fraud and abuse. The role covers payment fraud, account abuse, and misuse of compute resources, combining data analysis, security investigations, and engineering. The engineer will translate investigation findings into detections, tools, automation, and response processes, adapting to emerging abuse patterns while helping shape the company’s Trust & Safety approach as the platform grows. The role is based in E2B’s in-person offices in San Francisco or Prague, with four days on-site and one day working from home.

Requirements

  • Experience in trust and safety, abuse prevention, or risk with a security focus, including hands-on investigation and mitigation.
  • Strong analytical skills and the ability to work with logs, query data, and reason through ambiguous activity.
  • Engineering ability to turn investigations into practical detections, tools, and automation.
  • Understanding of malicious traffic and attacks, with the judgment to evaluate abuse reports and decide how to respond.
  • Experience owning problems from investigation through implementation, with the independence to build an approach and operate it.

Nice To Haves

  • Experience building abuse prevention systems at a startup or growing technology company.
  • Experience handling fraud or abuse on a cloud infrastructure or self-service platform.

Responsibilities

  • Build and improve detections for payment fraud, account abuse, and misuse of free credits.
  • Investigate third-party abuse reports, evaluate the evidence, and take appropriate action.
  • Analyze logs, query data, and connect activity across systems to understand patterns of abuse.
  • Build tools and automation to detect, investigate, and mitigate abuse more effectively.
  • Shape Trust & Safety policies and response processes, balancing effective enforcement with the needs of legitimate customers.

Benefits

  • Healthcare insurance
  • Vision insurance
  • Dental insurance
  • Unlimited PTO
  • 401(k)
  • A variety of perks for in-office employees
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