Trust & Safety Analyst

Pyramid Consulting•Seatte, WA

1d•Onsite

About The Position

Pyramid Consulting is recruiting a Trust & Safety Analyst for an immediate 06+ month contract opportunity with long-term potential. The position is onsite in Seattle, Washington, and pays $70–$75 per hour. The analyst investigates potentially misleading or unacceptable business practices, assesses related risks, reviews complaints and reports, and makes objective, evidence-based decisions. The role involves documenting findings and recommendations, applying advertising policies and investigation guidelines, and collaborating with stakeholders to resolve cases and escalate concerns. Employee benefits include health insurance (medical, dental, and vision), a 401(k) plan, and paid sick leave, depending on work location.

Requirements

Approximately 3–5 years of relevant experience in fraud investigations, risk analysis, compliance, trust and safety, financial crime, or a related field.
Strong investigative and analytical thinking skills, including the ability to evaluate evidence and assess risk.
Excellent written and verbal communication skills, including the ability to summarize complex findings clearly.
Strong attention to detail and sound judgment in ambiguous situations.
Ability to work independently, manage cases thoroughly, and collaborate effectively with stakeholders.
Adaptability and willingness to learn new policies, processes, and investigative frameworks quickly.

Nice To Haves

Experience in Trust & Safety, fraud prevention, financial institutions, risk operations, or regulatory investigations.
Familiarity with advertising policies, advertiser reviews, or business misrepresentation investigations.
Basic proficiency in SQL or Python for data analysis.
Experience preparing investigation reports, documenting case decisions, and escalating potential risks.

Responsibilities

Investigate cases involving potentially misleading or unacceptable business practices and assess associated risks.
Evaluate ambiguous cases to determine whether business or advertiser activities are legitimate or potentially harmful.
Review complaints and reports, including those raised by regulatory bodies, and conduct objective, evidence-based assessments.
Document investigation findings clearly and concisely, including rationale and recommendations for relevant stakeholders.
Exercise independent judgment while maintaining consistency, accuracy, and attention to detail.
Collaborate with cross-functional team members to discuss findings, escalate concerns, and support informed decisions.
Learn and apply relevant advertising policies and investigation guidelines to support effective case resolution.