Trust Operations Specialist - Distributions Specialist
About The Position
A Trust Operations Specialist performs accounting functions for the Trust department’s administration of trusts, agency accounts, estates, conservatorships, and IRAs. The role posts transactions in the trust accounting system accurately and independently, ensures transactions follow client instructions, and maintains appropriate records of cash transactions. It also involves communicating with clients about request status and promptly addressing issues arising from those interactions. With guidance from senior team members, the specialist assists with cashiering activities for institutional client conversions and deconversions and develops knowledge of complex distribution activities, including Roth conversions, alternative asset re-registrations, and plan distributions. The role also supports compliance with applicable bank regulations, policies, procedures, and required training. Other duties may be assigned.
Requirements
- High school diploma or equivalent certificate required.
- Highly organized, with the ability to handle multiple tasks at one time.
- Excellent organizational, time management, problem prevention, and problem-solving skills.
- Excellent communication skills.
- Ability to thrive in a team-oriented environment.
- Flexibility and willingness to work in a fast-paced, dynamic environment.
- Professional judgment aligned with Pacific Premier Bank culture and success attributes.
- Strong understanding of a PC and Windows environment.
Nice To Haves
- One year of related experience preferred.
- Prior financial services experience in a transaction processing environment preferred.
Responsibilities
- Post transactions accurately in the trust accounting system without direction.
- Ensure transactions are processed accurately and according to client instructions.
- Ensure documentation related to cash transactions is appropriately archived and noted.
- Proactively contact clients by phone to advise them of the status of requests.
- Quickly remediate issues or concerns arising from client contact.
- Adhere to procedures related to client contact.
- Assist with cashiering activities for institutional client conversions and deconversions under the guidance of senior team members.
- Develop an understanding of complex distribution activities, including Roth conversions, alternative asset re-registrations, plan distributions, and other complex processing activities.
- Demonstrate compliance with bank regulations relevant to assigned responsibilities and keep up to date on regulation changes.
- Follow bank policies, procedures, and compliance regulations, and complete required annual or job-specific training.
- Maintain working knowledge of applicable written bank policies and procedures, including those regarding the Bank Secrecy Act, Regulation CC, Regulation E, and Bank Security.
- May coach, mentor, or train others and teach coursework as a subject matter expert.
- Actively learn, demonstrate, and foster the Columbia corporate culture, take personal initiative, and serve as a positive example.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision plans
- 401(k) retirement savings plan with employer match for qualifying associate contributions
- Employee assistance program
- Life insurance
- Disability insurance
- Tuition assistance
- Mental health resources
- Identity theft protection
- Legal support
- Auto and home insurance
- Pet insurance
- Online discount marketplace access
- Paid vacation
- Paid sick days
- Paid volunteer days
- Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
