Trust Operations Specialist - Distributions Specialist

Columbia Bank • Denver, CO

21h • Onsite

About The Position

The Distributions Specialist performs accounting functions for the Trust department in administering trusts, agency accounts, estates, conservatorships, and IRAs. The role accurately posts and processes transactions according to client instructions, maintains transaction documentation, and proactively contacts clients with updates, resolving issues that arise and following client-contact procedures.

With guidance from senior team members, the specialist assists with cashiering for institutional client conversions and deconversions and develops expertise in complex distribution activities, including Roth conversions, alternative asset re-registrations, and plan distributions. The role also requires compliance with applicable bank regulations, policies, procedures, and training requirements, and maintaining knowledge of relevant regulations. Other duties may be assigned.

Requirements

• High school diploma or GED required.
• Highly organized, with the ability to handle multiple tasks at one time.
• Excellent organizational, time management, problem prevention, and problem-solving skills.
• Excellent communication skills.
• Ability to thrive in a team-oriented environment.
• Flexibility and willingness to work in a fast-paced, dynamic environment.
• Strong understanding of a PC and Windows environment.

Nice To Haves

• One year of related experience preferred.
• Prior financial services experience in a transaction processing environment preferred.

Responsibilities

• Post all transactions on the trust accounting system accurately and without direction.
• Ensure transactions are processed accurately and according to client instructions.
• Ensure documentation related to cash transactions is appropriately archived and noted.
• Proactively contact clients by phone to advise them of the status of their requests.
• Quickly remediate issues or concerns arising from client contact.
• Follow all procedures related to client contact.
• Assist with cashiering activities related to institutional client conversions and deconversions, under guidance from senior team members.
• Develop an understanding of complex distribution activities, including Roth conversions, alternative asset re-registrations, plan distributions, and other complex processing activities, under guidance from senior team members.
• Comply with bank regulations, policies, procedures, and required annual or job-specific training.
• Keep up to date on regulation changes and maintain working knowledge of applicable policies and regulations, including the Bank Secrecy Act, Regulation CC, and Regulation E.
• May coach, mentor, or train others and teach coursework as a subject matter expert.
• Demonstrate and foster Columbia's corporate culture, take personal initiative, and serve as a positive example.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision plans
• 401(k) retirement savings plan with employer match for qualifying associate contributions
• Employee assistance program
• Life insurance
• Disability insurance
• Tuition assistance
• Mental health resources
• Identity theft protection
• Legal support
• Auto and home insurance
• Pet insurance
• Access to an online discount marketplace
• Paid vacation
• Paid sick days
• Paid volunteer days
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED