Trust Operations Specialist

Riverview Bank•Vancouver, WA

1d•$28 - $43

About The Position

Riverview Trust Company is seeking a detail-oriented Trust Operations Specialist to keep daily trust operations accurate and running smoothly. The role supports client-facing officers and helps improve the way the company serves clients. Duties include systems, tax and operations processing, daily settlement, asset transfers, P&I accounting, trust accounting and income processing. The specialist also assists officers with cash management and clients’ online access to trust accounting software. The position develops expertise in the platforms used for trust operations, represents the company with system vendors, internal partners and clients, and handles complex client questions and requests within their area of knowledge. The role requires applying company policies, procedures and best practices, resolving operational issues, and using judgment on problems of moderate scope with little day-to-day instruction. The salary range is $28 to $43; the posting does not specify the pay period. The specific salary offered depends on factors including skills and relevant experience. Eligible hires may receive healthcare benefits, a 401(k) plan, short- and long-term disability coverage, life insurance, vacation and sick time, educational assistance, several holidays, and potentially additional rewards for certain roles.

Requirements

3–5 years of experience in a trust-related business, banking involving client relationships and transactions, accounting or operations, or an equivalent combination of education and related professional experience.
Ability to read and interpret procedure manuals and operating instructions, and write routine reports and correspondence.
Ability to present information clearly and professionally to clients, customers and coworkers.
Strong math skills, including calculating rates, ratios and percentages.
Skill with Microsoft Office and ability to learn department-specific software quickly.
Excellent organization, attention to detail and ability to prioritize.
Flexibility in a changing work environment.

Nice To Haves

A bachelor’s degree from a four-year college or university is preferred; an associate degree or a combination of education and related professional experience will also be considered.

Responsibilities

Become an expert in the Trust Company’s operational platforms and identify efficiencies, innovations and ways to make business easier.
Represent Riverview Trust Company with system vendors, internal partners and clients.
Handle complex client questions and requests within the specialist’s area of knowledge, coordinating direct communication with the client-facing team.
Process income on assets, confirm trades and process settlements with limited supervision.
Assist with daily processing and balancing, and initiate money movement including wires and ACH transfers.
Pay recurring and one-time bills from client accounts and deposit recurring and non-recurring cash items to client accounts.
Process or route client and account information, including address changes, special instructions and report requests.
Maintain trust asset values and records, and prepare and file required annual and quarterly reports.
Balance assigned external and internal accounts, including custody, mutual fund and Trust Checking accounts, and help prepare trust bank reconciliations.
Retrieve, calculate and enter daily money market rates and factors for investment sweeps and monthly dividend calculations.
Serve as a tax-processing liaison with providers and handle securities movement between firms.
Check the Operations team’s daily work for accuracy and follow up on outstanding scheduled receipts, disbursements, transfers and loan payments.
Help maintain operational functions in good standing with vendors, internal partners, external examiners and auditors.
Recommend departmental improvements and provide full backup to the Trust team as needed.