Trust Operations Specialist I

Columbia Bank•Denver, CO

1d•$23 - $30•Onsite

About The Position

A Trust Operations Specialist is responsible for accounting functions undertaken by the Trust department in administering trusts, agency accounts, estates, conservatorships, and IRAs. The position posts transactions to the trust accounting system, processes transactions according to client instructions, archives and documents cash transaction records, and communicates with clients about the status of their requests. The specialist promptly addresses issues arising from client contact and follows required client-contact procedures. With guidance from senior team members, the specialist assists with cashiering activities for institutional client conversions and deconversions and develops an understanding of complex distribution activities, including Roth conversions, alternative asset re-registrations, and plan distributions. The role also includes assigned duties and responsibilities for regulatory compliance, required training, and following bank policies and procedures. The specialist may coach, mentor, or train others and is expected to demonstrate and foster Columbia’s corporate culture.

Requirements

High school diploma or equivalent certificate required.
Must be highly organized and able to handle multiple tasks at once.
Excellent organizational, time-management, problem-prevention, and problem-solving skills.
Excellent communication skills.
Ability to thrive in a team-oriented environment.
Flexibility and willingness to work in a fast-paced, dynamic environment.
Professional judgment aligned with Pacific Premier Bank culture and success attributes.
Strong understanding of a PC and Windows environment.
Developing professional expertise and ability to apply company policies and procedures to resolve a variety of issues.

Nice To Haves

One year of related experience preferred.
Prior financial services experience in a transaction-processing environment preferred.

Responsibilities

Post transactions accurately to the trust accounting system without direction.
Process transactions accurately and according to client instructions.
Archive and document cash transaction records appropriately.
Contact clients by phone to provide updates on the status of requests.
Promptly address issues or concerns arising from client contact and follow client-contact procedures.
Assist, under senior team members’ guidance, with cashiering activities related to institutional client conversions and deconversions.
Develop an understanding, under senior team members’ guidance, of complex distribution activities, including Roth conversions, alternative asset re-registrations, and plan distributions.
Comply with applicable bank regulations and keep up to date on regulation changes.
Follow bank policies, procedures, and compliance regulations, and complete required annual or job-specific training.
Maintain working knowledge of applicable written policies and regulations, including the Bank Secrecy Act, Regulation CC, Regulation E, and Bank Security requirements.
May coach, mentor, or train others and teach coursework as a subject matter expert.
Demonstrate and foster Columbia’s corporate culture, take personal initiative, and serve as a positive example.
Perform other duties as assigned.

Benefits

Medical, dental, and vision plans for eligible associates.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance.
Disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.
Benefits eligibility begins the first day of the month following hire for associates regularly scheduled to work at least 30 hours weekly.