Wealth Management- Trust Officer 4

U.S. Bank•Minneapolis, MN

2d•$98,280 - $120,120

About The Position

U.S. Bank’s Wealth Trust Services is seeking a Trust Officer to manage trust and investment accounts within the Affluent Segment. The role oversees a portfolio of fiduciary relationships in accordance with governing documents, applicable law, bank policies and procedures, and corporate and regulatory requirements. Accounts may include revocable and irrevocable trusts, charitable and special needs trusts, estates, agencies, custodial accounts, IRAs, and other fiduciary or investment accounts. This client-facing position serves as a primary contact for clients, beneficiaries, attorneys, advisors, and internal partners. It requires fiduciary judgment, relationship management, and the ability to address administrative, legal, tax, operational, and service matters. The Trust Officer interprets governing documents, evaluates discretionary requests, identifies and addresses fiduciary risks, coordinates specialized resources, and resolves administrative issues while balancing client experience, administration, and risk management. Working within a team-based service model, the Trust Officer partners with Portfolio Managers, Trust Associates, specialty asset teams, tax and legal professionals, operations teams, financial advisors, bankers, and other Wealth Management colleagues. The position supports relationship retention and growth by building client and beneficiary relationships, identifying opportunities to deepen existing relationships, supporting referrals and new business, participating in account acceptance and transition discussions, and providing high-quality service throughout the client lifecycle. Accurate documentation, timely system updates, data integrity, adherence to controls and procedures, and appropriate escalation are also required.

Requirements

Bachelor’s degree or an equivalent combination of education and relevant experience.
Five or more years of experience in trust administration, fiduciary services, wealth management, estate administration, or a closely related field.
Demonstrated knowledge of fiduciary administration, governing-document interpretation, trust products and services, fiduciary risk, and applicable banking and regulatory responsibilities.
Ability to foster a high-performing, client-focused culture.
Demonstrated judgment and experience resolving client, beneficiary, administrative, operational, or risk matters through coordinated decision-making and clear documentation.
Solid written and verbal communication, collaboration, analytical, critical-thinking, problem-solving, and relational skills.

Nice To Haves

An advanced degree is preferred, but not required, and may be considered toward years of experience.
Working toward a professional designation such as CTFA or CFP.
Working knowledge of fiduciary administration, trust and estate taxation, special needs trusts, fiduciary accounting, and related regulatory requirements.
Experience supporting client retention, relationship growth, referrals, client service, presentations, and process or technology changes.
Ability to build trust and work effectively with clients, beneficiaries, colleagues, leaders, attorneys, advisors, risk partners, and other stakeholders across the organization.

Responsibilities

Manage assigned trust and investment accounts in accordance with governing documents, applicable laws, fiduciary standards, bank policies, and regulatory requirements.
Review trust terms, complete routine administrative tasks, and seek guidance when matters are complex or unclear.
Support positive client and beneficiary relationships; communicate clearly and promptly, respond to routine questions, and provide accurate information.
Identify complex or sensitive issues, coordinate with appropriate partners, seek guidance when needed, and document issues, actions, and outcomes.
Monitor for potential risks or errors, report concerns promptly, and maintain clear and accurate records.
Provide reliable service to support client retention; identify additional client needs, share opportunities with appropriate team members, and support referrals and new business activities.
Coordinate with team members and partners to meet client needs, share information, and complete assigned tasks.
Maintain accurate, complete, and up-to-date account records; enter required information and complete reviews, requests, and correspondence promptly.
Participate in team meetings, share information about Wealth Trust Services, collaborate across Wealth Management, and represent the team professionally in everyday interactions and at events.
Build client and beneficiary relationships, support account acceptance and transition discussions, and contribute to relationship retention and growth.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Comprehensive benefits package, including incentive and recognition programs, equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.