Wealth Management- Trust Officer 4

U.S. Bank•Minneapolis, MN

About The Position

U.S. Bank’s Wealth Trust Services is seeking a Trust Officer to manage a portfolio of trust and investment accounts in the Affluent Segment. The position oversees fiduciary relationships in accordance with governing documents, applicable law, U.S. Bank policies and procedures, and corporate and regulatory requirements. Accounts may include revocable and irrevocable trusts, charitable and special needs trusts, estates, agencies, custodial accounts, IRAs, and other fiduciary or investment accounts. This client-facing role serves as a primary contact for clients, beneficiaries, attorneys, advisors, and internal partners. The Trust Officer applies fiduciary judgment and relationship-management skills to administrative, legal, tax, operational, and service matters, ensuring relationships are administered accurately and consistently in line with fiduciary obligations and client objectives. The role interprets governing documents, evaluates discretionary requests, identifies and addresses fiduciary risks, coordinates specialized resources, and resolves administrative matters. Complex or unclear issues should be escalated for appropriate guidance. Within a team-based service model, the Trust Officer partners with Portfolio Managers, Trust Associates, specialty asset teams, tax and legal professionals, operations teams, financial advisors, bankers, and other Wealth Management colleagues. The role supports relationship retention and growth by developing client and beneficiary relationships, identifying opportunities to deepen existing relationships, supporting referrals and new business, participating in account acceptance and transition discussions, and delivering quality service throughout the client lifecycle. It also requires accurate documentation, timely system updates, data integrity, adherence to established controls and procedures, and appropriate escalation. U.S. Bank describes its benefits as supporting employees’ health, financial security, and well-being. The listed benefits include healthcare, life and disability insurance, pregnancy disability and parental leave, retirement benefits, paid vacation and holidays, adoption assistance, and sick and safe leave. The position’s salary range is $98,280 to $120,120.

Requirements

Bachelor’s degree or an equivalent combination of education and relevant experience.
At least five years of experience in trust administration, fiduciary services, wealth management, estate administration, or a closely related field.
Demonstrated knowledge of fiduciary administration, governing-document interpretation, trust products and services, fiduciary risk, and applicable banking and regulatory responsibilities.
Ability to foster a high-performing, client-focused culture.
Demonstrated judgment and experience resolving client, beneficiary, administrative, operational, or risk matters through coordinated decision-making and clear documentation.
Strong written and verbal communication, collaboration, analytical, critical-thinking, problem-solving, and relational skills.

Nice To Haves

An advanced degree is preferred, but not required, and may be considered toward years of experience.
Working toward a professional designation such as CTFA or CFP.
Working knowledge of fiduciary administration, trust and estate taxation, special needs trusts, fiduciary accounting, and related regulatory requirements.
Experience supporting client retention, relationship growth, referrals, client service, presentations, and process or technology changes.
Ability to build trust and work effectively with clients, beneficiaries, colleagues, leaders, attorneys, advisors, risk partners, and other organizational stakeholders.

Responsibilities

Manage assigned trust and investment accounts in accordance with trust documents, applicable laws, fiduciary standards, bank policies, and regulatory requirements.
Review trust terms, complete routine administrative tasks, and seek guidance on complex or unclear matters.
Support positive relationships with clients and beneficiaries by communicating clearly and promptly, responding to routine questions, and providing accurate information.
Identify complex or sensitive issues, work with appropriate partners, seek guidance when necessary, and document issues, actions, and outcomes.
Monitor for possible risks or errors, report concerns promptly, and maintain clear and accurate records.
Provide reliable service to support client retention; listen for additional client needs, share opportunities with appropriate team members, and support referrals and new business activities.
Coordinate with team members and other partners to meet client needs, share information, and complete assigned tasks.
Keep account records accurate, complete, and current; enter required information and promptly complete reviews, requests, and correspondence.
Participate in team meetings, share information about Wealth Trust Services, collaborate across Wealth Management, and represent the team professionally in interactions and at events.
Interpret governing documents, evaluate discretionary requests, identify fiduciary risks, coordinate specialized resources, and resolve administrative matters.
Participate in account acceptance and transition discussions and support relationship deepening and growth.

Benefits

Healthcare (medical, dental, and vision).
Basic term and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks, depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accrual of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase.