Trust Officer

Midland States Bank • St. Louis, MO

13d • $89,950 - $119,950

About The Position

The Trust Officer develops, deepens, and maintains relationships with investment management and trust clients, beneficiaries, and other interested parties for an assigned book of business, while maintaining and expanding a network of centers of influence. This individual contributor role supports customers with personal trusts, investment agency, IRA, and guardianship accounts and is responsible for compliance with Bank policies, procedures, and applicable regulations.

The role includes assessing client needs, providing ongoing financial advice, recommending appropriate products and services, and building new business through client and referral relationships. The Trust Officer also works with clients’ families and professional advisers, keeps current on fiduciary and probate law, collaborates with outside legal counsel, and represents the Bank in community activities. Occasional travel for training and team meetings is required, as is periodic travel within the market. Work in a Midland office may be required to support collaboration and customers.

Requirements

• Bachelor’s degree.
• CFP or JD; if not holding a JD, CTFA certification, or CTFA pending with 20 years of industry experience.
• 3–5 years of financial services experience, preferably in a bank trust environment; advanced designations and/or preparatory work or guidance may sometimes be assessed in lieu of experience.
• Knowledge of financial planning and estate planning techniques.
• Demonstrated success working in a team environment.
• Ability to meet time constraints without constant supervision.
• Sales-oriented, friendly, and persuasive personality.
• Professionalism and courtesy when dealing with customers and colleagues.
• High degree of accuracy and attention to detail.
• Strong oral, written, and interpersonal communication skills.
• Strong organization and time-management skills.
• Ability to work independently and as part of a team.
• Willingness to travel periodically within the market and occasionally for training and team meetings.

Nice To Haves

• Advanced degree such as a JD or MBA.
• Experience in a bank trust environment.

Responsibilities

• Create and administer personal trusts, investment agency, IRA, and guardianship accounts, serving as the primary customer contact.
• Conduct comprehensive needs assessments and provide ongoing advice and counsel aligned with clients’ financial goals.
• Recommend products and services based on client objectives, tax and estate needs, risk tolerance, and appropriate asset allocation.
• Meet with clients and work with their families, beneficiaries, accountants, and attorneys to understand and address their needs.
• Proactively contact high-value prospects and clients to market trust and investment management services.
• Cultivate relationships with centers of influence and develop internal and external referral networks to generate sales opportunities.
• Document sales activities to support performance tracking and analysis of future sales initiatives.
• Maintain contact with existing clients, beneficiaries, and referral sources to identify additional sales opportunities.
• Refer business to other Bank areas as appropriate.
• Stay informed about probate and fiduciary law and pursue professional development opportunities.
• Follow Bank policies, procedures, operational risk controls, and applicable regulatory requirements, including the Bank Secrecy Act.
• Work with outside legal counsel and other professionals to support legal and regulatory compliance in account administration.
• Represent the Bank in community organizations and activities.
• Provide quality service by addressing customer needs, inquiries, and problems.
• Travel occasionally for training and team meetings and periodically to locations within the market as needed.
• Perform other duties as assigned.

Benefits

• Comprehensive healthcare and well-being benefits.
• Paid family leave.
• Generous paid time off.
• Banking perks.
• Employee Stock Purchase Plan.
• 401(k) plan with company match.
• May include eligibility to participate in a Non-Qualified Deferred Compensation plan.
• Short-term incentives such as bonus and/or commission.
• May include long-term incentives such as stock awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level