Trust Officer

Fifth Third Bank • Dallas, TX

1d • Onsite

About The Position

The Trust Officer administers fiduciary accounts and serves as a relationship manager for client portfolios of moderate complexity. The role provides wealth management guidance on standard planning matters, ensures compliance with governing documents and regulatory requirements, and partners with internal and external stakeholders to deliver a consistent client experience while contributing to business growth.

The position manages fiduciary accounts, reviews trust documents and account activity, and supports clients, beneficiaries, and advisors. It oversees account openings and closings, documentation, asset transfers, income and principal classification, and tax reporting coordination. The Trust Officer also supports issue resolution, business development, and process improvement, while adapting to changing tasks and priorities.

This role is based in Dallas, Texas. The position is eligible for incentive compensation in addition to base salary. Fifth Third describes its benefits programs as supporting employees’ and families’ physical, financial, emotional, and social well-being; specific benefits are not listed in the posting.

Requirements

• Bachelor’s degree required.
• Seven years of experience in trust administration, fiduciary services, or related experience.
• Intermediate proficiency in fiduciary knowledge, including trust administration principles, governing documents, and fiduciary responsibilities.
• Ability to manage client and advisor relationships.
• Knowledge of regulatory requirements and internal policies.
• Attention to detail in account monitoring, transaction review, and documentation.
• Clear and professional communication with clients, partners, and internal teams.

Nice To Haves

• Builds trust and credibility with clients and partners.
• Identifies issues and develops practical, compliant solutions.
• Works effectively across teams and stakeholders.
• Navigates complex and evolving client and business needs.
• Demonstrates ongoing commitment to fiduciary and professional development.

Responsibilities

• Manage fiduciary accounts in accordance with governing documents, applicable laws, organizational policies, client needs, and fiduciary standards.
• Review and interpret trust documents, monitor account activity, and ensure transactions and account records are accurate and complete.
• Serve as a primary contact for clients, beneficiaries, and advisors; respond to inquiries and support ongoing relationship needs.
• Ensure compliance with fiduciary, legal, and regulatory requirements, including documentation, account reviews, and internal policies.
• Address client requests and account issues, including special distributions and fee inquiries, escalating matters when needed.
• Oversee account openings and closings, including documentation, asset transfers, income and principal classification, and coordination of tax reporting activities.
• Collaborate with internal teams, external advisors, and centers of influence to support clients and deliver fiduciary services.
• Support new business development through referrals, partner participation, and expansion of existing client relationships.
• Participate in initiatives to improve operational efficiency and client service delivery.
• Perform other duties as assigned and adapt to new tasks or changing priorities.

Benefits

• Comprehensive benefits programs supporting physical, financial, emotional, and social well-being.
• Eligible to participate in an incentive compensation plan based on company, line of business, and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior