Trust Officer

Fifth Third Bank • Minneapolis, MN

1d

About The Position

The Trust Officer administers fiduciary accounts and serves as a relationship manager for client portfolios of moderate complexity. The role provides wealth management guidance on standard planning matters, ensures compliance with governing documents and regulatory requirements, and partners with internal and external stakeholders to deliver a consistent client experience while contributing to business growth. The position is based in Minneapolis, Minnesota.

Requirements

• Bachelor’s degree.
• Seven years of experience in trust administration, fiduciary services, or related experience.
• Understanding of trust administration principles, governing documents, and fiduciary responsibilities.
• Ability to manage client and advisor relationships.
• Knowledge of regulatory requirements and internal policies.
• Attention to detail in monitoring accounts, reviewing transactions, and ensuring documentation accuracy.
• Clear and professional communication with clients, partners, and internal teams.

Nice To Haves

• Builds trust and credibility with clients and partners.
• Identifies issues and develops practical, compliant solutions.
• Works effectively across teams and stakeholders.
• Navigates complex and evolving client and business needs.
• Demonstrates ongoing commitment to fiduciary and professional development.

Responsibilities

• Manage fiduciary accounts in accordance with governing documents, applicable laws, organizational policies, client needs, and fiduciary standards.
• Review and interpret trust documents, monitor account activity, and ensure transactions and account records are accurate and complete.
• Serve as a primary point of contact for clients, beneficiaries, and advisors; respond to inquiries and support ongoing relationship needs.
• Ensure adherence to fiduciary, legal, and regulatory requirements, including proper documentation, account reviews, and internal policies.
• Address client requests and account issues, including special distributions and fee inquiries, escalating matters as needed.
• Oversee account openings and closings, ensuring proper documentation, asset transfers, accurate income and principal classification, and coordination of tax reporting.
• Work with internal teams, external advisors, and centers of influence to support clients and deliver fiduciary services.
• Support business development through referrals, partner participation, and expansion of existing client relationships.
• Participate in initiatives to improve operational efficiency and client service delivery.
• Perform other duties as assigned and adapt to changing tasks and priorities.

Benefits

• Comprehensive benefits designed to support employees’ and families’ physical, financial, emotional, and social well-being.
• Eligible to participate in an incentive compensation plan based on company, line-of-business, and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level