Trust Administrator

BankWest•Mitchell, SD

About The Position

The Trust Administrator supports the Trust Department by providing quality client service through account administration. The role assists Trust Officers and other Trust personnel with account administration and management, research, analysis, and special projects. It involves communication with Trust staff, clients, attorneys, accountants, and colleagues, as well as using the Maui system and Connections to support client prospecting, retention, and expansion efforts. The position also participates in committees and project teams as appropriate, attends organizational training, and develops knowledge in investment management, trust administration, estate administration, retirement planning, and estate planning through continuing education. The Trust Administrator must follow BankWest policies and procedures, applicable industry regulations, and federal privacy and electronic communication standards. Community involvement is encouraged, and employees are expected to contribute directly or indirectly to strengthening BankWest's presence in their markets.

Requirements

  • Bachelor's degree, preferably in finance, accounting, compliance, pre-law, business, or another field applicable to investment management, trust, or estate planning; related work experience may substitute for the degree requirement.
  • Two years of experience in a related field.
  • Ability to work independently after any necessary further education or training.
  • Strong interpersonal and communication skills for working with internal and external clients, attorneys, accountants, community members, and colleagues.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple responsibilities efficiently and accurately while providing quality client service.
  • Ability to work under pressure, multitask, prioritize, and meet deadlines.
  • Basic to intermediate understanding and knowledge of technology.
  • Ability to learn new software programs and implement their tools.
  • Knowledge of, or ability to learn, regulatory requirements relevant to the investment management and trust industry.
  • Adherence to Federal Privacy Standards and BankWest requirements for electronic communication and social engineering standards.
  • Willingness to participate directly or indirectly in efforts to increase BankWest's presence in its markets.

Responsibilities

  • Assist Trust Officers and Trust personnel with account administration and management, research, analysis, and special projects.
  • Communicate with Trust Officers, Trust personnel, clients, attorneys, accountants, and colleagues.
  • Use the Maui system to its fullest capacity.
  • Use Connections to record client prospecting, retention, and expansion efforts.
  • Participate in committees and project teams as deemed appropriate by management.
  • Attend and actively participate in organizational training and programs.
  • Expand knowledge of investment management, trust administration, estate administration, retirement planning, and estate planning through continuing education.
  • Follow applicable BankWest policies and procedures and industry regulatory requirements.
  • Contribute to community involvement and help increase BankWest's presence in its markets, as appropriate.
  • Perform other duties as assigned.
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