Trust Administrator

Hightower

4d•$75,000 - $85,000•Hybrid

About The Position

The Trust Administrator supports the Trust Administration team at Hightower Trust Company, a wholly owned subsidiary of Hightower that provides fiduciary services and investment management oversight. Reporting to the Vice President, Investment Management, Trust Company, the team serves financial advisors and clients by managing accounts accurately and efficiently, following governing documents and company policies, mitigating account risk, and providing customer service to trust beneficiaries. The Trust Administrator assists Trust Officers and directors with account administration, cashiering, and account maintenance. The role responds to client inquiries, researches account matters, supports post-acceptance and annual administrative account reviews, coordinates distributions and disbursements with Trust Operations, and prepares and reviews daily custodial reports. The position is based in the Chicago office, with in-office work Monday through Thursday and work from home on Fridays. The listed base salary is $75,000–$85,000, with a discretionary bonus; the exact base salary depends on experience.

Requirements

Bachelor’s degree.
Three years of trust administration and/or estate planning experience, including fiduciary trust administration.
Practical experience in RIA and/or wealth management environments.
Ability to work in a fast-paced environment, manage time effectively, and balance competing priorities.
Strong analytical skills, including researching problems, determining root causes, and identifying and implementing solutions.
Strong organizational skills and ability to handle multiple priorities while maintaining quality, accuracy, and deadlines.
Strong attention to detail.
Proficiency in Microsoft Office applications.
Excellent interpersonal, written, and verbal communication skills, with the ability to deal effectively with a variety of people.
Ability to work independently and efficiently and collaborate effectively in a group setting.
Highly motivated self-starter.
Knowledge of the principles of trust administration.
Unrestricted U.S. work authorization without a need for current or future sponsorship.

Nice To Haves

CTFA or ATFA designation.

Responsibilities

Respond to client inquiries in accordance with service standards.
Research account-related matters for clients or Trust Officers.
Assist with post-acceptance and annual administrative account reviews.
Assist with account maintenance.
Collaborate with Trust Operations to set up distributions and other disbursements accurately and promptly.
Prepare and review daily custodial reports covering Trust Company distributions, periodic payments, and overdrafts.
Assist Trust Officers and directors in administering accounts, processing cashiering, and completing account maintenance.

Benefits

Medical, dental, and vision insurance coverage beginning on the first day of employment.
Paid parental leave: 16 weeks for a primary caregiver and 8 weeks for a secondary caregiver.
Mother’s lounge onsite.
Flexible PTO plan.
Work from home on Fridays; in-office Monday through Thursday.
Free gym at the Chicago office.
401(k) matching plan.
HSA employer contributions.
Student loan assistance.
Pet insurance.
Discretionary bonus.