Trust Administrator

Hancock WhitneyGulfport, MS

About The Position

Provides Trust administration services and support for client relationships within assigned RM team.

Requirements

  • At least a high school education
  • At least 4 years of administrative support experience, preferably in a financial services environment.
  • Basic knowledge of Trust administration and operations.
  • Basic understanding of the banking industry.
  • Basic understanding of the specific trust discipline (Retirement Plans, Institutional, Corporate trusts, etc.)
  • Ability to work under stress and meet deadlines
  • Ability to operate a keyboard if required to perform the essential job functions
  • Ability to read and interpret a document if required to perform the essential job functions
  • Ability to travel if required to perform the essential job functions
  • Ability to lift/move/carry approximately 25 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

Nice To Haves

  • Bachelor's degree in Business, Finance, or Accounting strongly preferred.
  • Prefer 2 years in one or more of the following: Trust Administration, Trust compliance, Employee Benefits, Stock Transfer, Brokerage Operations, and/or Financial Analysis.
  • An equivalent combination of education and related experience or training may be considered.

Responsibilities

  • Serves as the administrative contact for clients and third party providers in the servicing of client accounts and relationships.
  • Performs and/or monitors daily transactions required in the administration of various client relationships and accounts.
  • Performs account maintenance on the Trust Accounting system including account opening and closing procedures.
  • Independently anticipates and responds to client inquiries and service requests.
  • Organizes and maintains files and prepares correspondence and reports as needed.
  • Reviews/studies plan documents to gain a full understanding of plan provisions.
  • Assists with annual account reviews and prepares monthly Trust Administrative Committee packages.
  • Keeps current with all laws and regulations applicable to primary Trust function (i.e. IRS, DOL).
  • Consults with Relationship Managers regarding more complex issues.
  • Serves as a liaison between Trust Administration and other bank departments.
  • May serve as backup to Trust receptionist periodically for vacation, illness, and lunch breaks.
  • Attends Trust school and continuing education/training classes.
  • All other duties/special projects as assigned.
  • Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.

Benefits

  • You can grow.
  • You have a voice.
  • You are important.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service