Trust Administrator

CIBC•Calgary, AB

1d•Hybrid

About The Position

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. The Trust Administrator will assist a Trust Officer and will support the administration of a portfolio in the Vancouver branch by accurately opening new accounts, preparing initial correspondence, maintaining up-to-date account information, and ensuring timely processing of remittances. Your responsibilities will include assisting with asset and liability statements, client accounting, fee collection, daily transaction processing, and comprehensive asset management such as collection, consolidation, reconciliation, and in-kind transfers. You'll also be minimizing overdrafts, updating asset values and cost bases, and strictly adhering to all CIBC processes and policies to ensure efficient and compliant trust account management. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Requirements

You put our clients first.
You engage with purpose to find the right solutions.
You go the extra mile, because it’s the right thing to do.
You’re a certified professional.
You have enrolled or are willing to enroll in STEP CETA1: Foundations & Trust Administration or any CSI and/or STEP Estate & Trust related courses as well as the Canadian Investment Regulatory Organization - Investment Dealer (CIRO-ID).
You’re goal oriented.
You’re motivated by accomplishing your goals and delivering your best to make a difference.
You engage with your heart and mind.
You care about people and understand different perspectives.
You listen and learn from the experiences of others.
You know that details matter.
You notice things that others don't.
Your critical thinking skills help to inform your decision making.
Values matter to you.
You bring your real self to work and you live our values - trust, teamwork, and accountability.
Client Service
Customer Engagement
Finance Strategy
Teamwork

Responsibilities

Assist a Trust Officer and support the administration of a portfolio.
Accurately open new accounts.
Prepare initial correspondence.
Maintain up-to-date account information.
Ensure timely processing of remittances.
Assist with asset and liability statements.
Client accounting.
Fee collection.
Daily transaction processing.
Comprehensive asset management such as collection, consolidation, reconciliation, and in-kind transfers.
Minimize overdrafts.
Update asset values and cost bases.
Strictly adhere to all CIBC processes and policies.
Develop and maintain professional client relationships.
Interact regularly with Clients, Beneficiaries, Lawyers, Accountants, and Financial Planners to discuss account administration.
Preliminary research for inquiries received.
Investigations and participating in intra and inter-departmental meetings as requested.
Participation on committees is encouraged.
Annual Projects including preparing QI Documents for signature of the Executive Trust Officer.
Preparing Annual Review Packages for files.
Updating CLIPs.
Ensuring AML documentation in file and on TOPS.

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development