Trust Administrator

Hightower•Chicago, IL

10d•$75,000 - $85,000•Hybrid

About The Position

Hightower Trust Company, a wholly owned subsidiary of Hightower, provides fiduciary services and investment management oversight to advisors and clients. The Trust Administration team serves financial advisors and clients by managing accounts accurately and efficiently, ensuring governing-document terms are followed, mitigating account risk, and following policies and procedures. The team maintains relationships with Hightower’s registered investment advisors and provides customer service to trust beneficiaries. The Trust Administrator assists Trust Officers and directors with account administration, cashiering, and account maintenance. The position responds to client inquiries, researches account-related matters, supports administrative account reviews and maintenance, collaborates with Trust Operations on distributions and disbursements, and prepares and reviews daily custodial reports. The role reports to the Vice President, Investment Management, Trust Company. The position is based in the Chicago office, with in-office work Monday through Thursday and work from home on Fridays.

Requirements

Bachelor’s degree.
Three years of trust administration and/or estate planning experience, including fiduciary trust administration.
Practical experience in RIA and/or wealth management environments.
Ability to work in a fast-paced environment, manage time effectively, and balance competing priorities.
Strong analytical skills, including researching problems, determining root causes, and identifying and implementing solutions.
Strong organizational skills and ability to handle multiple priorities without sacrificing quality, accuracy, or deadlines.
Attention to detail.
Proficiency in Microsoft Office applications.
Excellent interpersonal, written, and verbal communication skills and ability to deal effectively with a variety of people.
Ability to work independently and efficiently and also work well in a group setting.
Highly motivated self-starter.
Knowledge of the principles of trust administration.
U.S. citizenship, U.S. permanent residency, or other unrestricted U.S. work authorization without current or future sponsorship requirement.

Nice To Haves

CTFA or ATFA designation.

Responsibilities

Respond to client inquiries in accordance with service standards.
Research account-related matters for clients or Trust Officers.
Assist with post-acceptance and annual administrative account reviews.
Assist with account maintenance.
Collaborate with Trust Operations to accurately and promptly set up distributions and other disbursements.
Prepare and review daily custodial reports covering Trust Company distributions, periodic payments, and overdrafts.
Assist Trust Officers and directors in administering accounts, processing cashiering, and completing account maintenance.

Benefits

Medical, dental, and vision insurance coverage beginning on the first day of employment.
Paid parental leave: 16 weeks for a primary caregiver and 8 weeks for a secondary caregiver.
Mother’s lounge onsite.
Flexible PTO plan.
Hybrid schedule: in-office Monday through Thursday and work from home on Fridays.
Free gym at the Chicago office.
401(k) matching plan.
HSA employer contributions.
Student loan assistance.
Pet insurance.
Base salary of $75,000–$85,000, dependent on experience, plus discretionary bonus.