Truss Sales Representative

Sunpro Corporation•St. George, UT

About The Position

The Truss Sales Representative maintains the current customer base, solicits new business, and builds relationships with contractors and city and state purchasing employees. The role manages truss manufacturing projects for residential, custom, commercial, and multifamily builders; estimates and value engineers truss systems; and supports customer needs throughout scheduling, ordering, service, and post-sale relationships. The representative works closely with Design, credit, and operational teams, attends customer jobsite meetings as needed, troubleshoots product and service issues, and coordinates truss fixes. The position requires product knowledge, customer service, and a focus on safety, quality, performance, and profitability.

Requirements

High school diploma or GED.
3–5 years of experience in lumber, truss, or a related field.
Strong knowledge of Sunpro products and services, especially truss and framing practices.
Experience working with custom home builders or similar projects.
Excellent written and oral communication skills, interpersonal skills, and relationship-building skills.
Effective time-management skills.
Ability to achieve performance objectives in a time-sensitive, quality-centered environment.
Initiative and reliability with minimal supervision.
Proficiency with Microsoft Office Suite, including Word, Outlook, and Excel.
Ability to maintain an insurable driving record.

Responsibilities

Visualize, fulfill, and implement the company vision and core values.
Manage truss manufacturing projects for residential, custom, commercial, and multifamily builders.
Manage workload and help drive continuous improvement.
Maintain product knowledge, provide excellent customer service, and achieve performance and profitability standards.
Facilitate problem-solving activities to identify root causes and implement sustainable solutions that prevent recurring problems.
Value engineer and estimate truss systems for projects.
Manage customer expectations professionally, including scheduling, special orders, service issues, and post-sale relationships.
Foster a team-oriented environment with Design, credit, and other operational groups.
Attend meetings at customer jobsites as needed.
Troubleshoot issues regarding products and services provided.
Facilitate truss fixes where needed.
Follow the Employee Handbook, Code of Conduct, Sunpro policies, and procedures.
Maintain an insurable driving record.
Help ensure a safe and healthful work environment and perform duties in compliance with Sunpro safety requirements.
Perform other duties as assigned.