Truck Systems & Software Liaison - Evening Shift
About The Position
The Truck Systems & Software Liaison is part of the Resident Engineering department and coordinates, escalates, and resolves vehicle software defects affecting production operations. The position provides evening-shift support from 4:30 PM to 1:00 AM, with hands-on engagement with trucks on the plant floor and facility lots to validate issues, assist with troubleshooting, and document findings accurately. The Liaison works with Engineering and Software teams, Manufacturing, and Operations to contain and resolve issues in a timely manner, support production execution, and communicate build and defect status to stakeholders. The role supports build quality and production readiness and requires someone who can work with minimal supervision, collaborate across engineering departments, and drive results among stakeholders. The hiring level depends on related experience, skills, knowledge, and education. An 8% shift differential is provided. Travel may be required.
Requirements
- Bachelor’s degree in Engineering or a related field.
- At least 6 years of relevant experience.
- Effective communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Attention to detail and strong organizational skills.
- Proficiency in product change systems, issue tracking, and Bills of Material.
- Ability to handle multiple tasks and priorities simultaneously.
- Ability to work in teams and in a fast-paced environment.
- Ability to work with minimal supervision and across multiple engineering departments.
Responsibilities
- Identify, document, and coordinate resolution of vehicle software defects found on the plant floor and offline lots during evening shifts.
- Remain familiar with truck software deployed in production, including DAVIE, VEPS, supplier diagnostic tools, diagnostic platforms, FODF, ELF, GHG, and EASOP.
- Perform hands-on validation of software issues on trucks, including physical inspection, basic diagnostics, and verification of fixes.
- Participate in software, programming, and electrical-system troubleshooting.
- Communicate production build status, defect summaries, and emerging risks to stakeholders across the organization.
- Implement plant containment to prevent future issues.
- Drive root cause and corrective action (RCCA) investigations and implement solutions.
- Participate in build events, reviews, and cross-functional meetings, providing updates and insights about software-related production issues.
- Track and report readiness, defect, documentation, and communication metrics.
- Develop processes and predictive metrics for program and project readiness before production implementation.
Benefits
- 401(k) with up to a 5% company match.
- Fully funded pension plan providing monthly retirement benefits.
- Paid time off, including at least 10 vacation days, 12 paid holidays, and sick time.
- Tuition reimbursement for continued education.
- Medical, dental, and vision plans for employees and their families.
- Flexible spending accounts (FSA) and health savings account (HSA).
- Paid short- and long-term disability programs.
- Life and accidental death and dismemberment insurance.
- Employee assistance program services, including wellness plans, estate planning, and financial counseling.
- Holiday gift.
- 8% shift differential.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
