Truck Operations Coordinator

Trailer Bridge•Jacksonville, FL

About The Position

The Truck Operations Coordinator supports the Truck Operations team by coordinating with shippers and receivers the needed appointments and equipment needs, handling administrative tasks, and ensuring smooth communication across departments. This role is key to maintaining accurate records, timely pickups/deliveries, and operational efficiency. The Coordinator also assists with city dispatch and some equipment pool management requests.

Requirements

2–3 years of office/ logistics experience strongly preferred.
High school diploma or equivalent required; some college coursework preferred.
Experience in trucking, logistics, and/or accounting strongly preferred.
Proficient with PCs; accurate typing, data entry, and spreadsheet skills.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills with the ability to work across departments.
Dependable, punctual, and committed to excellent attendance.
Ability to manage multiple priorities, meet deadlines, and adapt to changing needs.
Self-starter with strong initiative and sound decision-making skills.

Responsibilities

Coordinate appointments for Northbound and Southbound traffic based on capacity.
Route and match shipments for highest possible efficiency.
Understand drivers hours and abilities to properly plan routing.
Communicate with shippers, receivers, and customers with ETA’s, delays, updates in a timely manner.
Work with Account Managers to ensure accurate information and planning capacity.
Open, sort, and distribute daily mail for Truck Operations.
Provide support to city dispatch as backup.
Aid with equipment pool management. Planning new or discontinued equipment pool requests.
Utilize multiple platforms/resources to provide fast and accurate information.
Uphold and model company policies and values.