Truck Logistics Scheduler

Superior PlusRochester, NY

About The Position

Reporting directly to the Manager of Truck Logistics for the US, the Truck Logistics Scheduler is responsible for coordinating driver schedules and routes. They bridge communication between customers and drivers, ensuring efficient, safe, and DOT-compliant deliveries. Responsibilities include managing transport logistics, monitoring real-time inventory, and optimizing delivery schedules.

Requirements

  • Bachelor's Degree or applicable experience required
  • Minimum of three (3) year job related experience preferred
  • Experience in logistics, supply chain, or dispatch coordination
  • Strong problem solving, analytical, organizational skills with careful attention to detail
  • Strong initiative with the ability to work independently as well as part of a team
  • Comfortable with computers and computer operated systems, proficient in Microsoft Office
  • Ability to work under pressure in a self-directed environment and deliver to deadlines
  • Strong organizational and priority management skills, with the ability to adapt and respond to changing customer/business demands
  • Excellent customer service skills including professional phone manners and adherence to proper email etiquette
  • Excellent verbal and written communication skills with the ability to communicate at all levels of the organization

Responsibilities

  • Overseeing inventory of bulk plants and key customer locations (keep fill and will call) and tracking tank percentages within their own region.
  • Scheduling driver and 3rd party carrier loads and planning efficient routes to meet demand.
  • Optimize supply contracts and transportation costs to provide the best solution when matching supply and demand.
  • Maintaining contact with drivers to provide updates, resolve issues, and ensure compliance with safety regulations.
  • Managing orders, providing updates to key stakeholders, and addressing delivery issues as needed.
  • Ensuring strict adherence to DOT (Department of Transportation) regulations for hazardous materials.
  • Generating freight bills, invoices, and maintaining accurate records of deliveries, times, and routes.
  • Adapting to rapid and significant changes in workload due to weather, road conditions and other factors influencing the delivery fleet.
  • Maintaining accurate records of supply contracts and performance daily.
  • Working closely with the Fleet Department and Driver Supervisors to handle vehicle/equipment breakdowns, manage driver hours.

Benefits

  • Supportive and inclusive work environment
  • Competitive compensation and total rewards package
  • Flexible schedules
  • State-of-the-art tools and technologies
  • Employee Assistance Programs (LYRA)
  • Professional development opportunities
  • Training & career growth opportunities
  • 24/7 safety mindset
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