Troubleshooter

Duquesne Light Company•Union, PA

About The Position

Under semi-direct supervision during an assigned shift, the Troubleshooter handles all types of trouble calls involving overhead and underground transmission, distribution, and street lighting systems in an assigned division. The role investigates interruptions and equipment issues, diagnoses faults, and takes action to restore service or eliminate hazards. Work includes minor repairs, switching and establishing clearances, testing circuits, and coordinating or directing assistance from others. The position also handles assigned no-service complaints, travels to job sites, and prepares reports on equipment condition and completed work.

Requirements

Education equivalent to graduation from high school.
Five or more years of construction, operating, and maintenance experience, including at least one year as an unrestricted Journey Lineworker, supplemented by training in meter, service installation, and cable work.
Good understanding of transmission and distribution equipment, its location, and the operation of commonly used electric appliances.
Knowledge of wiring safety codes and ordinances and Company service installation rules.
Familiarity with metering equipment, street lighting systems, service installations, and line and cable work.
State driver's license and ability to pass the Company's driving test.
Restricted radio operator's license.
Ability to interpret and work from circuit maps.
Good judgment and initiative in handling difficult trouble calls.
Demonstrated resourcefulness and dependability in handling high voltage.
Some demonstrated ability to instruct and direct the work of others.

Responsibilities

Investigate faulty overhead or underground equipment, interrupted service, and other conditions that may affect continuity of service.
Diagnose trouble, locate and isolate faults in circuits, transformers, and other electrical distribution, transmission, or street lighting equipment, and determine the action needed to restore service.
Make minor repairs to faulty overhead equipment, including broken wires and damaged insulators.
Isolate and make minor repairs to faulty underground cables and equipment.
Clear or disconnect faulty equipment; perform necessary switching and cut down broken live wires that cannot be repaired, or make other corrections to eliminate faults or hazards.
Replace transformer fuses.
Perform instrument tests to locate open or grounded circuits.
Perform switching and establish clearances on transmission and subtransmission systems as directed by the System Operations load dispatcher, and on distribution systems as directed by the Distribution Center Supervisor, following safety rules and practices.
Isolate faulty customer equipment and suggest corrective methods.
Perform minor tree trimming to restore service or eliminate conditions that may affect service.
Prepare reports on equipment condition and completed work, including requirements for restoring or maintaining service.
Perform work safely to eliminate hazards to employees and the public, and act as the safety person for outsiders working near Company equipment.
Handle assigned no-service complaints.
Drive a car or truck to and from job sites.
Instruct and direct others assisting in locating and repairing faulty equipment.
Perform other work as required or assigned.