Communities In Schools - TRIO Program Manager - INTERNAL CANDIDATES ONLY
About The Position
The TRIO Program Manager serves as the operational leader for CIS Charlotte's TRIO grant activities. The role requires expertise in federal grant compliance, monitoring, data quality, and organizational management. The Manager coordinates daily implementation, TRIO staff, and administrative support; maintains reliable Blumen records; and ensures timely, accurate reporting and program fidelity. The position requires strong organization and attention to detail, as well as experience establishing accountability systems. The Manager independently identifies compliance risks, validates data, resolves documentation gaps, and maintains monitoring-ready records. All TRIO-funded duties must align with the approved award. The position is based within the Charlotte-Mecklenburg area. Regular and satisfactory attendance, punctuality, timely documentation, and fulfillment of program deliverables are required. Travel and site-based expectations are subject to HR review. A criminal background check and pre-employment drug test are required; other checks may apply.
Requirements
- Bachelor's degree in education, higher education administration, public administration, business administration, or a related field.
- At least one year of progressively responsible experience in federally funded programs, grant compliance, program operations, or data management; subject to HR review.
- Demonstrated experience with compliance monitoring, data validation, documentation quality assurance, reporting deadlines, and corrective action.
- Experience creating systems to track deliverables, organize records, and maintain accountability.
- Exceptional organization, meticulous attention to detail, and ability to manage complex deadlines and competing priorities.
- Advanced understanding of data integrity, compliance monitoring, quality assurance, and documentation standards.
- Ability to independently identify risks, investigate discrepancies, implement corrections, and sustain monitoring-ready records.
- Strong analytical judgment, spreadsheet and database proficiency, and ability to translate data into operational improvements.
- Effective communication, confidentiality, collaboration, and operational coaching skills.
- Demonstrated independent follow-through and accountability for grant-specific results.
- Ability to meet the described physical demands, including occasionally lifting and/or moving up to 25 pounds.
- Regular and satisfactory attendance, punctuality, timely documentation, and fulfillment of program deliverables are required.
- Criminal background check and pre-employment drug test required; other checks may apply.
Nice To Haves
- Master's degree preferred.
- Federal TRIO or comparable U.S. Department of Education grant experience strongly preferred.
- Blumen experience preferred.
Responsibilities
- Lead daily TRIO operations and coordinate four program staff and TRIO-specific administrative support.
- Ensure compliance with applicable federal TRIO regulations, award terms, eligibility requirements, and approved activities.
- Build and maintain compliance calendars, monitoring tools, documentation standards, and tracking systems for deadlines and deliverables.
- Own data accuracy, completeness, timeliness, and integrity in Blumen; validate source documentation and resolve discrepancies.
- Conduct routine internal compliance reviews, participant file audits, and data quality checks; document findings and corrective actions.
- Maintain organized, secure, monitoring-ready program records and coordinate preparations for external reviews.
- Coordinate accurate and timely grant reports, including Annual Performance Report data validation, with authorized grant leadership.
- Monitor grant objectives and use performance data to identify service gaps and drive improvements.
- Coordinate recruitment, enrollment, retention, college access and readiness, and other approved TRIO services.
- Monitor program fidelity, approved spending, procurement documentation, and grant deadlines with Finance.
- Set staff documentation expectations, lead meetings, coordinate onboarding, and provide operational coaching.
- Serve as an operational contact for TRIO grant matters and authorized school and community partnerships.
- Escalate compliance risks and service barriers promptly to the Director of Program Operations with documented recommendations.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
