Trim Service Coordinator

QXO•Riverview, FL

10d

About The Position

QXO is a distributor and installer of building products seeking a Trim Service Coordinator to coordinate service appointments and support the scheduling, materials ordering, tracking, and completion of service work. The role works with builders, homeowners, technicians, field personnel, and internal teams to confirm service requirements and keep jobs moving. The coordinator uses business systems to schedule technicians, route daily work, order materials, verify job requirements, and track service tickets. The position also builds product knowledge to support accurate ordering and service execution. Systems mentioned include Microsoft Teams Planner, BisTrack, Outlook, and Zoom.

Requirements

Experience in the building products, millwork, trim, construction, or homebuilding industry.
Background in service coordination, dispatching, scheduling, customer service, or operations support.
Working knowledge of material ordering, service ticket management, or technician scheduling.
Strong attention to detail and ability to manage multiple projects simultaneously.
Comfort communicating with builders, homeowners, and field personnel.
Proficiency with Microsoft Office and business systems used to manage scheduling and service workflows.

Nice To Haves

Experience using Microsoft Teams Planner for scheduling and service ticket tracking.
Experience using BisTrack for material ordering.
Experience using Outlook and Zoom for customer communication and virtual meetings.

Responsibilities

Coordinate service appointments with builders and homeowners.
Schedule technicians and route daily service work.
Order materials and verify job requirements through internal systems.
Follow up with builders to confirm service details and material needs.
Track service tickets and ensure timely completion.
Communicate with customers, field personnel, and internal teams.
Build product knowledge to support accurate ordering and service execution.
Use Microsoft Teams Planner for scheduling and service ticket tracking, BisTrack for material ordering, and Outlook and Zoom for customer communication and coordination.