Trilingual On-Site Supervisor – English, Haitian Creole, & Spanish

Surge Staffing•Perrysville, OH

9d•Onsite

About The Position

Surge Staffing is hiring a Trilingual On-Site Supervisor to manage day-to-day staffing operations at a key client location. The role is the primary on-site contact for the client and temporary workforce, coordinating staffing needs, supporting employees, maintaining accurate administrative processes, and ensuring client satisfaction. The schedule is Monday through Friday, 7:00 a.m. to 4:00 p.m., with a one-hour break. The ideal candidate is an organized, customer-focused leader with excellent communication skills and experience in staffing or workforce management. The position requires proficiency in English and Haitian Creole; Spanish proficiency is preferred. Surge Staffing describes a supportive, fast-paced workplace and offers competitive compensation and opportunities for career growth and advancement. Surge Staffing is an Equal Opportunity Employer. Reasonable accommodations are available for qualified individuals with disabilities throughout the hiring process.

Requirements

Proficiency in English and Haitian Creole.
High school diploma or equivalent.
One to two years of supervisory experience or three to five years of customer service experience.
Excellent communication, interpersonal, and customer service skills.
Strong organizational and administrative abilities with attention to detail.
Experience processing background checks, Form I-9s, and E-Verify.
Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
Ability to prioritize multiple tasks in a fast-paced environment.
Reliability, professionalism, and commitment to delivering outstanding service.

Nice To Haves

Proficiency in Spanish.
Previous leadership or supervisory experience.
Experience in staffing, recruiting, human resources, or workforce management.

Responsibilities

Serve as the primary on-site contact for the client and temporary workforce.
Deliver customer service to clients and employees.
Recruit, onboard, and match qualified candidates to client staffing needs.
Monitor employee attendance, punctuality, and performance.
Communicate regularly with client representatives about staffing requirements and workforce concerns.
Process new-hire documentation, including background checks, Form I-9s, and E-Verify.
Assist with Workers' Compensation claims and employee incident reporting.
Reconcile vendor invoices and maintain accurate records.
Complete administrative tasks and reporting in a timely manner.
Support employee engagement, coaching, and issue resolution.
Ensure compliance with company policies, client expectations, and employment regulations.
Perform additional duties as assigned.